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Smithtown Toyota
Smithtown, NY
1,193 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,193 reviews
June 14, 2023
I leased a Rav 4 Prime. Trish was honest, knowledgeable and responsive to all my inquiries. She could not have been more helpful. Trish was honest, knowledgeable and responsive to all my inquiries. She could not have been more helpful. More
by lawrence
Employees Worked With
June 11, 2023
Smithtown Toyota had the largest selection of RAV4 vehicles compared to other local dealerships I visited. Lou Bilous is an excellent salesman. He was extremely helpful in finding me the car I was s vehicles compared to other local dealerships I visited. Lou Bilous is an excellent salesman. He was extremely helpful in finding me the car I was seeking. He spent a lot of time with me explaining everything I needed to know and answered all my questions. I highly recommend Smithtown Toyota and Lou Bilous. More
by pluvius3
Employees Worked With
May 30, 2023
Bought a Toyota Camry, Dave M made the process simple. Stayed in touch with hole process and made it convenient and easy. I'd recommend. Stayed in touch with hole process and made it convenient and easy. I'd recommend. More
by jjmillington
Employees Worked With
May 23, 2023
Last week we purchased our third Toyota. This was our first experience with Smithtown Toyota and it was the best and easiest dealership we have worked with to date. Our sales representativ This was our first experience with Smithtown Toyota and it was the best and easiest dealership we have worked with to date. Our sales representative, Louis Bilous, was excellent and in our opinion is a valuable asset to Toyota. We think of going to a car dealership similar to going to a dentist, however, this was painless! Lou was friendly, accommodating, knowledgeable and considerate. He listened and responded to our requests and needs. As a result, we purchased our new car knowing we received a good price and confident that we will receive superior service from Smithtown Toyota. A word of praise for John Ferranola, Finance Director. John finalized our purchase with ease and professionalism. He was courteous and expedient. Best of all - we owned our new car within 15 minutes! Kudos to you John, Lou, and to Smithtown Toyota for your great customer service! Harold & Eileen More
by H&E
May 20, 2023
Everyone was friendly, helpful, knowledgeable and all around seemed to be very caring about fulfilling customer needs. around seemed to be very caring about fulfilling customer needs. More
by ecfa1
May 18, 2023
Lou was great to work with. He got us taken care of quickly and without hassle. Not your typical pushy salesman (which I loved). I would definitely deal with him again. He got us taken care of quickly and without hassle. Not your typical pushy salesman (which I loved). I would definitely deal with him again. More
by christy.russ85
Employees Worked With
May 13, 2023
Very friendly, no pressure to buy, helpful, knowledgeable about different features on cars and financing. Made purchasing a car easy and stress free about different features on cars and financing. Made purchasing a car easy and stress free More
by pharmmom
May 07, 2023
Drove out from Brooklyn and bought a new Highlander with trade-in. We had spoken / negotiated with Mike (Big Mike) beforehand and he arranged a difficult swap with a car from another dealer. Mike came throu trade-in. We had spoken / negotiated with Mike (Big Mike) beforehand and he arranged a difficult swap with a car from another dealer. Mike came through on the deal and kept his word, and was absolutely great to deal with. Highly recommend Big Mike, we will easily make this drive from the city to deal with again. In the dreadful world of car buying, we feel like we got lucky. More
by Michael Lord
Employees Worked With
May 07, 2023
Top notch dealership! Salesperson Mike Bourne made my car buying experience a pleasure and John in finance made that process go smoothly as well. I went there with an atti Salesperson Mike Bourne made my car buying experience a pleasure and John in finance made that process go smoothly as well. I went there with an attitude based on my experience with other dealerships. I was quickly put at ease. No attitudes or arrogance. Its the way car buying should be. More
by nleslieontheedgepainting
April 17, 2023
Great Dealership to work with. They were fair on trade-in. Honest. No gimmicks, no hassle. They made buying a car a pleasant experience. Tim Payton was great to work with. Ke They were fair on trade-in. Honest. No gimmicks, no hassle. They made buying a car a pleasant experience. Tim Payton was great to work with. Kept me informed throughout the process of buying a Highlander Hybrid Platinum. Said it would take 4 months to get and he was right. He was honest. It was a fair deal for a 2023 vehicle. Excellent experience. Recommend Tim and the dealership to everyone. More
by lkick55
Employees Worked With
Tim Payton
