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Smithtown Toyota
Smithtown, NY
1,187 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,187 reviews
October 30, 2021
I went to Smithtown Toyota on a whim to look at used cars after my car was totaled. The salesman Rocky was was honest, efficient, and overall just a nice human being who didn’t pressure us once. Everything w after my car was totaled. The salesman Rocky was was honest, efficient, and overall just a nice human being who didn’t pressure us once. Everything was smooth sailing from the minute we decided to buy the car - Diego from finance was amazing and Mary from insurance was super sweet as well! The entire process was easy and painless and a completely different experience from any other time I’ve leased or purchased a car. Highly recommend Rocky, Diego, and anyone at Smithtown Toyota if you’re looking for a great, pleasant car buying experience! More
by Dmquinn7
October 30, 2021
Pleasant experience for myself and my wife. Louis Bilous was great. He took his time to review all the features of the car as well as connect our phones to blue tooth. was great. He took his time to review all the features of the car as well as connect our phones to blue tooth. More
by dbartalis
Employees Worked With
October 29, 2021
Salesman Fritz was accomadating, friendly and knowledgeable. Just deducted a star because Smithtown Toyota is price fixing, charging $5,500 over MSRP the same as Sunrise Toyota and millennium Toy knowledgeable. Just deducted a star because Smithtown Toyota is price fixing, charging $5,500 over MSRP the same as Sunrise Toyota and millennium Toyota. More
by piranha76
October 26, 2021
Had great experience with purchase of my RAV4. Everyone extremely professional and very helpful. Awesome!! extremely professional and very helpful. Awesome!! More
by Garyfarleybp
Employees Worked With
Other Employees :
Lance Farley, GSM was extremely helpful and professional
October 23, 2021
The Smithtown Toyota sales department is wonderful. Lou Bilouis is an all around personable, trustworthy, and honest person. He puts the customer first and does all he can to find the right match for you! Bilouis is an all around personable, trustworthy, and honest person. He puts the customer first and does all he can to find the right match for you! We have bought two vehicles from him over the past 5 years and will continue to go to him for all of our vehicle needs! If you are in need of a vehicle, go see Lou at Smithtown Toyota! More
by AriB
Employees Worked With
October 21, 2021
Trish made both myself and my wife feel very comfortable while at the same time being professional and knowledgeable. These are attributes that not everyone has . I would recommend Trish as well as this de while at the same time being professional and knowledgeable. These are attributes that not everyone has . I would recommend Trish as well as this dealership ( and I have ) . More
by Sal78@verizon.net
September 20, 2021
Salesman Mike Bourne explained all the new features of my new vehicle in detail so that I understand them all. new vehicle in detail so that I understand them all. More
by mariomba
August 28, 2021
Anthony Desimone and Craig Miller were both professional and very friendly to us. We would recommend purchasing your new car from Smithtown Toyota. They did more for us than we expected. and very friendly to us. We would recommend purchasing your new car from Smithtown Toyota. They did more for us than we expected. More
by rickf
Employees Worked With
Anthony Desimone
August 27, 2021
Just got a new Toyota Highlander had a good experience with our salesman Tim at Smithtown Toyota. Car came in and was prepped and waiting for us. Tim spent a good amount of time with my wife going over t with our salesman Tim at Smithtown Toyota. Car came in and was prepped and waiting for us. Tim spent a good amount of time with my wife going over the features. We were at the dealer for a relatively short amount of time and an overall good experience More
by Dom
Employees Worked With
Tim Payton
August 25, 2021
Great costumer service, look for Louis Bilous he’s great and very knowledgeable on what he does. Our purchase was fast!!! awesome experience. and very knowledgeable on what he does. Our purchase was fast!!! awesome experience. More
by Rosekyle13
Employees Worked With
