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Smithtown Toyota

Smithtown, NY

4.8
1,100 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,100 reviews

September 22, 2023

Friendly service and knowledgeable salesman Dave made our purchase of a Highlander a great experience. More

by Kondenar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember finance man’s name.
Sep 26, 2023 -

Smithtown Toyota responded

I appreciate you for letting others know about your experience, Kondenar! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 13, 2023

I just leased my fifth Toyota Camry from Lou Bilous. It is always a pleasure to deal with Lou. Super nice guy, very knowledgeable and always honest. I wouldn't go anywhere else. Thank again Lou!! More

by patty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Smithtown Toyota responded

Patty, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 06, 2023

I know I can always trust Smithtown Toyota when looking for a vehicle. I have been to other dealerships and they give me the hard sell and it’s always ridiculous numbers they throw out. I just purchased my More

by sohappy4009
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Smithtown Toyota responded

It was a pleasure to read about your third car-buying experience at Smithtown Toyota. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 03, 2023

Purchase went smoothly. Everone in the dealership was friendly and down to earth. Tim Matthews was a pleasure to work with. He's really knowledgeable and kept me calm throug More

by LT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Smithtown Toyota responded

Thank you for sharing your feedback about your experience with us, LT. I am glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that we can assist you with. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 18, 2023

My sales rep was David Sung. He was very thorough, patient and spent as much time as was needed to explain the workings of the Rav 4 Prime. More

by MGrav79298
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Smithtown Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 11, 2023

I met Lou Bilous as I wanted to test drive the new 2023 Prius Prime. Lou is an affable, jovial, no pressure salesman and made the my purchase experience seamless and smooth. I love my new 2023 Prius Prim More

by MARKCHROPUFKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig - Manager
Aug 15, 2023 -

Smithtown Toyota responded

Mark, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 05, 2023

First dealership contacted after moving to Long Island from Houston Texas. Mike and Diego made a great effort to get me into the perfect Tacoma. More

by C W N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Smithtown Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 30, 2023

Amazing service! It was a fast and pleasant experience the staff was very professional, polite and helpful with the transaction in every step of the way. Thank you!!! More

by kimberlyramlall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moshinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us, Kimberly! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 20, 2023

I have purchased 7 cars from Anthony over the past twenty years. First class guy, pragmatic and always courteous, makes purchasing a car almost a pleasure. More

by martybc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Smithtown Toyota responded

Marty, thank you for your loyalty to our dealership and for taking the time to write this review. Anthony’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

July 20, 2023

No nonsense or stress. Always the best deal on the trade in. Fair pricing on new car. Pleasant people with no hard selling of pressure. I have bought 19 new cars from this More

by jimhoops
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Smithtown Toyota responded

Jim, Thank you for sharing your feedback about your experience. I am glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let me know! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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