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Smithtown Toyota

Smithtown, NY

4.8
1,191 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,191 reviews

July 16, 2024

We had a great experience purchasing our 2024 Venza! Louis was awesome and very thorough! More

by theafamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota for your 2024 Venza purchase! We're thrilled to hear that Louis provided you with an awesome and thorough experience. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

July 12, 2024

I just leased my 2024 Toyota Highlander from Smithtown Toyota. Excellent dealership with excellent sales staff especially Lou Bilous. He helped me from beginning to end. I highly recommend Lou for anyone More

by Roland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny, the prep guy. Thank you so much!
Jul 16, 2024 -

Smithtown Toyota responded

Thank you, Roland, for the stellar 5-star review! We're delighted to hear about your positive experience leasing your 2024 Toyota Highlander with us at Smithtown Toyota. Lou and Kenny will be thrilled to hear your kind words. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

July 07, 2024

Great dealership, helpful and friendly employees. Easy to work with. Thorough with explanation and never pushy. More

by Droberts1594
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota and for the great review! We appreciate your kind words about our helpful and friendly team. We're glad you found our employees easy to work with and not pushy. We look forward to assisting you again in the future! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

July 02, 2024

Excellent buying experience at Smithtown Toyota. Lou in sales was fantastic getting me the new 2024 Tundra. Love my new truck. Excellent experience highly recommend, thank you Smithtown. More

by robertkuper17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
Jul 03, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota and for the excellent 5-star review! We're thrilled to hear that you had a fantastic buying experience with Lou, and we're glad you love your new 2024 Tundra. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your new truck! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

June 29, 2024

Been a customer for about 20 Years. Lou Bilous made aquiring a new car a breeze. More

by Drew B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Smithtown Toyota responded

Thank you for choosing Smithtown Toyota for over 20 years! We appreciate your loyalty and are glad to hear that Lou made purchasing your new car a breeze. We look forward to serving you for many more years to come. Thank you for your kind words! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

June 26, 2024

Awesome experience! ! Everyone was helpful! Easy buying experience. Louis and Lance went above and beyond!! More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Smithtown Toyota responded

Thank you for the fantastic review, Mike! We are thrilled to hear about your awesome experience at Smithtown Toyota. Louis and Lance will be delighted to know they went above and beyond to make your buying experience easy. We appreciate your kind words and hope to see you again soon! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

June 25, 2024

Highly recommend David Sung without reservation to anyone looking to buy a toyota! Just bought my 2nd toyota rav4 (current one hybrid previous gasoline) with him! First introduced to Smithtown Toyota and Da More

by jho516
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego (Finance), David Sung
Jun 26, 2024 -

Smithtown Toyota responded

Thank you for your detailed and glowing review of your experience at Smithtown Toyota with David! We appreciate your kind words and are delighted to hear about your positive interactions with him. David's dedication to providing a personalized and pressure-free experience truly shines through. We are also pleased to hear that Diego from the finance division expedited your transaction efficiently. Your feedback is invaluable, and we look forward to assisting you again in the future. Feel free to reach out to us anytime! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

June 18, 2024

I've been a customer at this dealership for years. Just leased my 4th vehicle from them and now my daughter just bought her first car from them. Service is always great & our salesperson, Mike Bourne, More

by Danielle K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Smithtown Toyota responded

Thank you, Danielle, for your continued loyalty to Smithtown Toyota over the years and for choosing us for your recent lease and your daughter's first car purchase. We're thrilled to hear that you had a great experience with Mike, and we truly appreciate your kind words about our service. We look forward to welcoming you and your family back in the future! Sincerely, David Bartoli | dbartoli@smithtowntoyota.com | (631) 724-3100 ext. 220

June 15, 2024

Just purchased a Rav 4 from Mike. He was wonderful.. Explained every necessary detail. Wasn't pushy. Helped me set up all the technology. was extremely patient and most importantly v More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Smithtown Toyota responded

Thank you, MJ, for choosing Smithtown Toyota and for leaving such a positive review about your experience purchasing a Rav 4 with Mike. We appreciate your feedback and are thrilled to hear that Mike provided exceptional service by explaining details, assisting with technology setup, and being patient and kind. We look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 15, 2024

Lou bilous was our salesman and he was absolutely amazing with us he went out of his way for us so much that’s something you don’t see any more with salesmen but he did and I’m so great full. More

by APRIL G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Smithtown Toyota responded

Thank you for taking the time to share your positive experience, April! We are thrilled to hear that Lou provided you with amazing service. At Smithtown Toyota, we strive to go above and beyond for our customers. Please feel free to visit us again in the future and share your experience with others. We appreciate your feedback! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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