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Smythe Volvo Cars

Summit, NJ

4.9
7,317 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 7,317 reviews

February 19, 2026

There were 2 times, when I come to dealership with an appointment for a test drive, I have to wait 30 min till car is ready. However, when Kyle became our agent I got perfect customer service More

by Julia
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you, Julia, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 19, 2026

Smythe team is very professional and always concerned with meeting the customer’s needs and ensuring their complete satisfaction. More

by Happy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting our team’s professionalism and commitment to your satisfaction. We’re pleased the service on your Volvo met your needs and look forward to assisting you again. Enjoy!

February 19, 2026

We have been dealing with Smythe Volvo for more than 10 years. During these 10 years it’s been like a family for us. We’ve seen staff members come and go and our relationship has remained consistent as t More

by KAIKO.HAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

How wonderful that our team has felt like family to you over the past ten years. We appreciate your continued trust in our service department with your Volvo XC60. We look forward to many more visits together. Enjoy!

February 19, 2026

I would rate the service at Smyth Volvo above average. The customer attention is above average More

by JPK4ZB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you for the five-star rating. Jessica and our team are glad the service on your Volvo XC40 and the personalized attention stood out. We look forward to seeing you again. Enjoy!

February 19, 2026

Alon is the consummate helpful sales person. Always willing to go the extra mile for the customer no high pressure. He is the antithesis of what we think of as a car salesman. He is a terrific h More

by williroper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

What a joy to hear that Alon’s welcoming, no-pressure approach made your Volvo V60 purchase stand out. We’ll be sure to pass along your kind words to him. Enjoy every mile in your new V60. Enjoy!

February 19, 2026

The team is very responsive, transparent, and provides excellent service. I highly recommend SMYTHE Volvo for your next car or for service on your current Volvo. More

by cjohnson74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting our team’s responsiveness, transparency, and excellent service. We’re pleased you’d recommend us for your next Volvo purchase or service and look forward to assisting you again. Enjoy!

February 19, 2026

Mark Terry in the Volvo service department at Smythe was courteous and dependable at getting our car serviced on time. More

by LGCENTRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Dudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Smythe Volvo Cars responded

Thank you for recognizing Mark’s courteous and dependable service. We’re glad your Volvo was serviced on time. We hope to assist you again soon. Enjoy!

February 19, 2026

Delivers on promises! Patrick Was outstanding! Professional, friendly, helpful with downloading problem. Service was excellent. Provided quick pick ups back to dealer when More

by Lorri Lizza
Recommend Dealer
Yes
Employees Worked With
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mclaughlin
Feb 19, 2026 -

Smythe Volvo Cars responded

It’s great to know Patrick’s professional and friendly approach solved the download issue on your Volvo XC60 and that our quick pickups made the visit smooth. Thank you for highlighting our service excellence. Enjoy driving your XC60! Enjoy!

February 19, 2026

Timely and provided regular updates. Jessica made sure to give me an update every couple of days from when I dropped my car off. I am struggling with Volvo corporate, but the experience More

by giancarlo.maranzano
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hermida
Feb 19, 2026 -

Smythe Volvo Cars responded

We appreciate you highlighting Jessica’s timely updates throughout your service. We understand dealing with Volvo corporate can be frustrating, and we’re pleased our team’s support made your dealer-level experience excellent. It’s great to know your visit went smoothly from start to finish. Enjoy!

February 19, 2026

It’s always a pleasure working with Bob Cerza at Smythe Volvo! He did a great job finding me the right vehicle with all of the features that I want/need within my budget. He’s the reason I keep coming bac More

by sam1181
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Smythe Volvo Cars responded

What a pleasure to hear that Bob was able to match you with a Volvo that checks all your boxes and fits your budget. Your loyalty inspires our team, and we look forward to working with you again. Enjoy!