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Smythe Volvo

Summit, NJ

5.0
6,423 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,423 reviews

February 13, 2023

Awesome experience explained everything very patient and understanding would definitely recommend to my friends and family More

by Michele969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Smythe Volvo responded

Michele, thank you for your feedback on your recent visit to Smythe Volvo. It's great to hear that we were able to assist you and that you had such a positive experience!

February 13, 2023

We wanted a very specific car color and an interior color that was found with a Hartford Connecticut dealer. Alon was able to negotiate with the owner of that dealership to release the car to Smythe. It took More

by rossinc5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Smythe Volvo responded

Thank you so much for your excellent review! We are so glad that Alon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 12, 2023

Very smooth deal, beautiful vehicle, good price, good rate. Bob, Francine, Jeremy and Shawn all total pros. More

by channeltherese
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Shawn Huneycutt, Jeremy Chacon
Feb 13, 2023 -

Smythe Volvo responded

Here at Smythe Volvo, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 12, 2023

Servicing our car at Smythe Volvo was the best service experience we have ever had at any dealership ever. More

by Mary Stack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian
Feb 13, 2023 -

Smythe Volvo responded

Thank you for sharing your experience with us! We're happy to hear it went well, Mary. We truly appreciate your feedback!

February 11, 2023

I’m a repeat customer, having just upgraded my XC-60 to a 2023 XC-90. Both times the process was a pleasure and there were plenty of great cars to choose from. Bringing the car in for service has always be More

by mberenter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Chacon
Feb 12, 2023 -

Smythe Volvo responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

February 11, 2023

They never called me back from the contact through Cars. com. I went back on Cars. com and the same car was at a different dealer so I contacted that dealer two days ago directly by chat and they confirmed t More

by KT
Recommend Dealer
Yes
Employees Worked With
no one called
Feb 12, 2023 -

Smythe Volvo responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 12, 2023 -

KT responded

I think your dealership is one of the best. That is why I was excited about the 2022 4 runner TRD Pro and the price drop to a normal price. I buy trucks as part of my job so I got very upset when I did not get a response which to me means you don't want to sell this car for the price advertised. I am in no rush so I will look somewhere else.

February 11, 2023

The best car buying experience I've ever had. I met Kyle Jackson pre-pandemic and, while I did not buy at the time, he spent an hour with me selling the brand. I held on to Kyle's card from 3 yea More

by swankpadre
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Huneycutt
Feb 12, 2023 -

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

February 10, 2023

The dealership was very accommodating, Kyle made sure we had a great experience. He was attentive and overall a great salesman More

by silvermist1700
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Smythe Volvo responded

We are very happy to hear Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 10, 2023

Jesus was extremely helpful and professional, and made my experience superb. I am extremely happy I chose Volvo and even happier I chose Smythe dealership. Highly recommended!!! More

by nar5094
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Smythe Volvo responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jesus to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

February 10, 2023

Having your car worked on is very stressful- especially when you’re waiting for the bill. I’ve trusted SMYTHE for several years now and I’ve never had a problem with either their facility, loaner cars, ser More

by Connollyhdalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Smythe Volvo responded

Dalton, Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo to be a positive one. Please don't hesitate to reach out if you need anything else.

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