Back

Smythe Volvo

Summit, NJ

4.9
5,777 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 5,777 reviews

November 01, 2021

Everyone was very courteous and professional. My sales rep was thorough in answering all questions and went out of his way to make it a great dealership experience. More

by rcase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Smythe Volvo responded

We are fortunate to have such great team members and to have customers like yourself. Thank you for your business and thank you for choosing Smythe Volvo.

November 01, 2021

Stacey Hopson was a great help and very informative. My experience at Smythe was a good one. More

by NC
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Smythe Volvo responded

Product knowledge and a pleasant disposition are two very important attributes for a sales person and Stacey exhibits both of these. Thank you for taking the time to post this wonderful review about Stacey and Smythe Volvo.

October 31, 2021

This was the second vehicle we purchased from Smythe. Both used. On both occasions we were treated as if we were purchasing a new vehicle. The whole process was exceptional. Our salesperson on both occas More

by Davidfitzhenry418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Smythe Volvo responded

Thank you for coming back again we appreciate your your loyalty. Kyle and Henry are a great team. We hope you have many safe miles in the new addition to your fleet.

October 31, 2021

Best dealership I’ve ever been to. Stacy and Henry are amazing dealers.I recommend this dealership. More

by Rosario Godoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

Thank you for this stellar recommendation and for these kind words for Stacey and Henry. Your experience is one we strive to provide all of our customers. We hope you have many safe and happy miles in your new Volvo.

October 30, 2021

Had a very expected dealer experience here. Bob was helpful and efficient. I bought a pre-owned vehicle and was not offered a financing option, but was given a slight discount since the car needed two More

by joshhauth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

Thank you for this feedback and the kind words towards Bob. Your feedback helps us improve how we do business. We appreciate your review and your business.

October 30, 2021

We just bought a Volvo from Smythe Volvo in Summit. Our saleman Bob Cerza was terrific. He helped us find exactly what we were looking for and answered all of our questions. We greatly appreciate his pat More

by Vs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Oct 31, 2021 -

Smythe Volvo responded

Thank you for this fantastic recommendation and for these kind words towards Bob. We are fortunate to have customers like you. We hope you have many safe and happy miles in your Volvo.

October 30, 2021

Enjoyed working with Sam Snehata. Was responsive and to the point. Patient and spent time with me to answer questions More

by Rao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata
Oct 31, 2021 -

Smythe Volvo responded

Sam is an excellent sales person and a strong member of our team. Our goal is that our customers are afforded the time they need to be comfortable with the whole process. Thank you for taking the time to share your experience of Smythe Volvo. We appreciate your business.

October 30, 2021

Smythe Volvo acted both professionally and mannerly in all of our car purchasing transactions. We love our new Volvo XC60. Thank you. More

by csully983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

Volvo did a fantastic job with the XC60. Thank you for taking the time to post these kind words about Kyle and our team.

October 29, 2021

This dealership is fantastic! From Sales to Service, a pleasure. Dina in Service is a bright spot in the experience - she is all about helping people and making sure your visit goes smoothly. More

by suzanne800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

This is an awesome review and one to post on our bulletin board. Thank you for taking the time to complement Dina and our team. We appreciate your business.

October 29, 2021

I have been a Volvo customer for over 25 years this dealership has the best customer service Dina Thomson did fantastic job getting me in and out under an hour she’s the best she even shared why my car More

by Yzf824
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

This is such a refreshing and welcome review. That is a great story of Dina and the lollipop. Thank you for posting this five star review of Dina and our service department We are fortunate to have customers like you.

...
201
...