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Smythe Volvo

Summit, NJ

5.0
6,421 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,421 reviews

July 04, 2022

Smythe Volvo has the absolute best sales and service departments, heads above the rest! I recently had a problem with warning lights for the auto-hold and parking brake on my '21 Volvo XC90. I took th More

by Mark Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles - mechanic, Dina Thomson
Jul 05, 2022 -

Smythe Volvo responded

Thank you for taking the time to post this awesome review about our service department. We have a great team of competent people and it shows in our reviews. Thank you for choosing Smythe Volvo and thank you for posting these kind words.

Jul 05, 2022 -

Mark Edwards responded

Truly my pleasure!

July 03, 2022

Bob did a great job of keeping us informed and coordinating our purchase. Bob was thorough when we ordered the car and kept us up to date on its delivery. He also coordinated our purchase and pic More

by barryb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Jul 05, 2022 -

Smythe Volvo responded

Product knowledge and communication are two of the most important steps in the sales process. Bob Cerza is a true professional and thank you for this five star review. We appreciate your business.

July 02, 2022

Dina provided unbelievable customer service. I drive from Holmdel to Summit when I could easily get service near by at another dealership. She took the time to file my rebate and got me out on More

by jmpaone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jul 05, 2022 -

Smythe Volvo responded

Dina is a fantastic member of our service team and always puts her self in our customers shoes. Thank you for taking the time to share your experience.

July 02, 2022

Jesús García was so helpful and gave me a great deal. I love the s60. Thank you again Jesus and Jeff More

by shareegree6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jul 05, 2022 -

Smythe Volvo responded

On behalf of Jesus and Jeffery thank you for this five star review and it is our pleasure to provide this level of service. We hope you have many safe and happy miles in your new S60.

July 02, 2022

Jeffrey was great though me the in and out of my brand new XC90 highly recommend Smythe Volvo. More

by Sacks35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morocho
Jul 02, 2022 -

Sacks35 responded

Great job

Jul 02, 2022 -

Sacks35 responded

Great job

Jul 05, 2022 -

Smythe Volvo responded

Thank you for your recommendation of Jeffery and our team. We appreciate your business.

July 02, 2022

OMG IM SO HAPPY! we got our second Volvo and we are fascinated with this dealer. Jesus Garcia was an excellent and dedicated salesperson. We greatly appreciate his More

by Valentina Cuartas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Smythe Volvo responded

This is a wonderful review and thank you for posting. Jesus is truly a fantastic sales person. He and Abood are a great team. Thank you for choosing Smythe Volvo and for posting this awesome review.

July 02, 2022

The staff at Smythe Volvo are always friendly, courteous and knowledgeable. My car is always well cared for and clean. More

by Lhmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jul 05, 2022 -

Smythe Volvo responded

Thank you for taking the time to share your experience of our service department. We look forward to seeing you the next time around.

July 02, 2022

Jeffrey was very helpful and informative! Very knowledgeable about the specs of the car and I am pleased I was able to work with him. More

by Dguaigua5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morocho
Jul 05, 2022 -

Smythe Volvo responded

Product knowledge is very important part of the sales process and Jeffrey has great product knowledge. Thank you for choosing Smythe Volvo and for posting this review.

July 01, 2022

I have been using Smythe for over 35 years, and Tom for a long time, too. They are professional and competent. More

by garyschader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Smythe Volvo responded

35 years! Tom is a great ambassador of our service department. Thank you for sharing your comments about Tom and our team.

July 01, 2022

From the moment we walked into Smythe Volvo we knew it was the right decision. Leasing was a pleasant experience and Bob Cerza was amazingly knowledgeable ,honest-and transparent. Fast forward 3 years and More

by edpnuzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Andre Vasquez
Jul 05, 2022 -

Smythe Volvo responded

This is a fantastic review and one to hang on the bulletin board. It is rewarding to see you mention the sales and service department and so many of our team members. Thank you for choosing Smythe Volvo and thank you for your time spent in posting these kind words.

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