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Smythe Volvo

Summit, NJ

5.0
6,420 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,420 reviews

June 30, 2022

Excellent and quick service. I love my car and I am so happy to have worked with Kyle, Steve, Jeff and Abood from Smythe Volvo! 5 ⭐️ More

by cmaloney1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff , Stephen Badian
Jul 05, 2022 -

Smythe Volvo responded

That picture of your new wheels looks great. We appreciate this stellar review. It is wonderful to see you mention so many people in your review because it shows we work as a team. Thank you for choosing Smythe Volvo.

June 30, 2022

Alon was very expeditious and helpful with the recent purchase of my lease buy out. More

by ryancmoriarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Smythe Volvo responded

We appreciate you taking the time to share your most recent purchase with Alon. He does a wonderful job. Thank you for your business.

June 30, 2022

My sales person is excellent inall manor. Very knowledgeable, professional and courteous. I will use Alon Katende for each and every Volvo purchase. More

by Markmosely54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Smythe Volvo responded

Alone is a terrific sales person. If you read through his reviews you’ll see many people agree with what you say in this posting. Thank you for choosing Smythe Volvo.

June 30, 2022

Very nice staff, will send all my family to buy Volvo’s from Alon. Smythe Volvo is the place to purchase a Volvo. More

by Reyes46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jul 05, 2022 -

Smythe Volvo responded

Great to hear, Alon and our team will be ready for you. Thank you for this awesome review.

June 30, 2022

Bob Cerza is amazing! He’s the most helpful, knowledgable, patient, kind, and efficient car salesman we have ever had the pleasure to buy a car from. Completely happy, co More

by michele.pacheco777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Henry Padilla Jr, Ted Giordano
Jul 05, 2022 -

Smythe Volvo responded

Bob Cerza is amazing and thank you for saying so. Congratulations on your new car. Thank you for choosing Smythe Volvo.

June 29, 2022

will tell u anything to make a purchase. Once you make a purchase its end game , all the promises are gone. Poor customer service. Still waiting on my plates. More

by Stevesomwaru
Recommend Dealer
No
Employees Worked With
Luis Duran
Jul 28, 2022 -

Smythe Volvo responded

We love to read all of the good reviews we receive; however, sometimes the ones like this of a more critical nature are ones that actually help us get better - thank you for helping us.

June 28, 2022

Mark and the entire service department is absolutely wonderful. They always service all my needs and would not want to take my vehicle anywhere else besides Smythe Volvo. Also, my technical specialist T More

by Cynthpetro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Smythe Volvo responded

I’ll behalf of Mark in the entire service for me thank you for such a fantastic review. It is rewarding for us to read. We look forward to seeing you the next time around.

June 28, 2022

Jesus was incredible! I had so many questions and he answered them all. He helped guide me through the whole process. It was so easy and I am so happy. I have never had su More

by sdunco89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Smythe Volvo responded

We are very pleased that you had the experience you did. Thank you for taking the time to post these kind words about Jesus and our dealership. We hope you have many safe and happy miles in your new Volvo.

June 28, 2022

Very good service performed in this dealer, the shop is well organized and the support is nice. More

by Steven Shao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Shakil
Jul 05, 2022 -

Smythe Volvo responded

Thank you Steven. Keeping our shop clean and organized helps us perform the level of service that we have been providing for many years. We appreciate your time spent in posting this five star review about our service department and we appreciate your business.

Jul 05, 2022 -

Steven Shao responded

You are welcome!

June 28, 2022

I have been purchasing and leasing vehicles from Smythe Volvo for over 25 years. Their attention and commitment to customer satisfaction has been outstanding. This may account for their being a top tier d More

by ronycee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Smythe Volvo responded

25 years! Thank you for your years of loyalty. We are fortunate to have customers like you.

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