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Smythe Volvo

Summit, NJ

5.0
6,431 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,431 reviews

September 16, 2021

My husband and I had an excellent experience working with Jesus at Smythe Volvo. We went in on a Saturday and it was fairly busy. Jesus had other appointments and did a wonderful job juggling each customer. More

by Nikki.sepesy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Smythe Volvo responded

Great review! Welcome to the Volvo and Smythe Volvo Family. That is a great picture that you posted with the review. Jesus is a true professional thank you for taking the time to post these thoughtful comments.

September 16, 2021

The sales and finance staff were very helpful. They were also very knowledgeable on their products. More

by Manlapig
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Sep 16, 2021 -

Smythe Volvo responded

Product knowledge and being attentive to our customer’s needs are important to us and we focus on these aspects in our weekly sales meetings. Thank you for taking the time to post this review.

September 16, 2021

Great service. Great sales staff. Fast response and straight forward negotiation. Car received quickly and in perfect condition. More

by peter.a.sibilia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Henry Padilla Jr
Sep 27, 2021 -

Smythe Volvo responded

Your time is very important to us and I’m glad to hear that things went smoothly and efficiently. Thank you for taking the time to share your experience of Kyle, Henry and Francine. We appreciate your business.

September 15, 2021

As many folks did, we lost 2 cars to Ida. Even in our desperation for replacement cars, Kyle worked hard to find us the best deal. Francine was phenomenal in explaining all things finance and Henry was t More

by Maite C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Derick Pahor, Henry Padilla Jr
Sep 15, 2021 -

Smythe Volvo responded

It is unfortunate that you lost two cars due to Ida. I hope your house was okay. It is great to hear that Kyle, Francine and Henry took great care of you. Thank you for these kind words and thank you for choosing Smythe Volvo.

September 15, 2021

I acquired my Volvo at Smythe Volvo last year, so this was my first service appointment. Tom and the service team at Smythe handled the regular service. All of my concerns were addressed. A loaner car More

by Tom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Smythe Volvo responded

This is how every trip to the service department should be. We appreciate you taking the time to share your experience of Tom and our service team. Thank you for your business.

September 15, 2021

Very professional and efficient. The tech setup and walkthrough with Henry was very helpful and will save me time later. More

by dpotischman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes, Francine O'Donnell, Henry Padilla Jr
Sep 15, 2021 -

Smythe Volvo responded

We feel it is very important for our customers to know everything about their vehicle before they pick it up from our sales department. Thank you for the kind words and thank you for taking the time to share your experience.

September 14, 2021

Henry Padilla was the best ambassador for Smythe Volvo! He patiently walked me through the features of my new car, and spent as much time as I needed getting the hang of things. The office staff was a plea More

by Elvis670
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk receptionist = 5 stars!, Roger Davis, Stephen Badian, Henry Padilla Jr
Sep 15, 2021 -

Smythe Volvo responded

Awesome! I agree with you, Henry is a great ambassador of Smythe Volvo. Thank you for the five star review.

September 14, 2021

Bought my XC90 almost a year ago from SMYTHE .The Sales Service was great so I decided to do my One year Maintenances Service there today. The reception was great by the Service Advisor Nick. The place and More

by Dalton Oakley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Mathelier
Sep 14, 2021 -

Dalton Oakley responded

Just want to let you know that SMYTHE VOLVO is a great dealer to visit for Purchase and Services .Excellent staff.

Sep 15, 2021 -

Smythe Volvo responded

Thank you for taking the time to complement Nick and our service department. It is rewarding for all of us to read a review like this. We appreciate your business.

September 14, 2021

Jeff Morocho helped us a lot. He was very patient with us walking through all technical details of the new model XC60 B5. His knowledge and friendliness made all process an enjoyable experience. More

by akogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morocho
Sep 15, 2021 -

Smythe Volvo responded

Product knowledge, attention to details, and a pleasant disposition are the keys to being a great sales person. Jeff has all of these traits and thank you for the kind words

September 14, 2021

Ashley and the entire Smythe Volvo team were absolutely wonderful from beginning to end. They made us feel so comfortable about our purchase. So very thankful for all they did to make us part of the Smythe More

by Bradley.Walter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Francine O'Donnell
Sep 15, 2021 -

Smythe Volvo responded

Your experience is what we strive to deliver to all of our customers. Thank you for taking the time to share with this review. It is great to have you in the Smythe Volvo Family

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