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Smythe Volvo

Summit, NJ

5.0
6,321 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,321 reviews

September 14, 2018

Great Service Department Every time I bring one of my 3 Volvos in for service at Smythe Volvo I am blown away by the professionalism and efficiency of the team. On my latest More

by BobbyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson
Sep 16, 2018 -

Smythe Volvo responded

Thank you for this great review. Dina in a great asset in our service department. She continually makes our customers happy. We appreciate the time you have taken in sharing your experience with us. We look forward to seeing you at the next service.

September 14, 2018

Another great experience with Kyle and Smythe Volvo! I am never disappointed whenever I speak to Kyle Jackson at Smythe Volvo. As a matter of fact I really enjoy just chatting with him. He's a no pressu More

by Jay59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Sep 16, 2018 -

Smythe Volvo responded

Thank you for the kind words about Kyle. You are not alone. I feel the same way. Your time spent sharing your experience is greatly appreciated. Enjoy your car and thank you for choosing Smythe Volvo.

September 12, 2018

New Xc60 Smythe and Deborah and Paul were awesome so happy with my purchase and the whole experience was comfortable and easy. The price and value is outstandi More

by D Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Lee, Deborah Amster
Sep 12, 2018 -

Smythe Volvo responded

Great to hear. Thank you for taking the time to share your experience at Smythe Volvo with Deborah and Paul. Enjoy you new vehicle.

September 11, 2018

Fast, Informative, and enjoyable Started with a phone call and in 2 weeks I had a brand new car! Great staff all questions answered and timely. Deborah Amster was the best sales perso More

by Ribauandre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Phil Drogon
Sep 11, 2018 -

Smythe Volvo responded

What a fantastic review. Thank you for sharing your experience and for choosing Smythe Volvo. Deborah gets it. She takes her time throughout the process to make sure the customer is comfortable and that they direct the flow. Your words are rewarding for Deborah and all of us. Enjoy your new Volvo.

September 11, 2018

Great dealership and people I hate buying a new car, but Bill made the whole process so easy. He doesn't act like the usual "highway dealership" car salesman. Even though i kept More

by Linda B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Backes
Sep 11, 2018 -

Smythe Volvo responded

We have learned that time is one of the most important things to our customers. Bill understands that. Your time with us should be about what you, the customer, want and need. Thank you for sharing your experience. We'll see you in the service drive at your first service.

September 10, 2018

Excellent low pressure experience. Have been a customer since 2001 and just leased my sixth vehicle. I have appreciated the low key and transparent manner in which Smythe and its employ More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Smythe Volvo responded

Thank you. That is how we like to be known and what we aim for. Kyle is a true professional. Thank you for sharing your experience of Smythe Volvo.

September 08, 2018

Great Leasing Experience This is my second Volvo and, ironically, my second vehicle for which I contracted directly or through the owner / President of Smythe. My lease was pr More

by kellernw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski
Sep 08, 2018 -

Smythe Volvo responded

We appreciate your loyalty. Thank you thank you for taking time to share your experience. It is rewarding to see you mention several people who helped you throughout the process. Enjoy Your New Car!

September 07, 2018

Excellent Experience Had an excellent experience with Kyle and the folks at Smythe. Perfect amount of information without pressure. Would definitely return for future Volv More

by AL303
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Smythe Volvo responded

Kyle has a certain skill at delivering just the right amount of information without overloading our customers. Thank you for sharing your experience and thank you for choosing Smythe Volvo. Enjoy your car!

September 06, 2018

Always an Exceptional Experience! This is the third car we have purchased from Smythe and each time we’ve had an extraordinary experience. Staff at Smythe are true professionals! We in More

by Kathleen and Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Lee, Bill Backes
Sep 06, 2018 -

Smythe Volvo responded

What a great review. It is truly appreciated and rewarding for us to read. We are fortunate to have customers such as yourselves. I hope you enjoy you car and thank you for choosing Smythe Volvo.

September 06, 2018

Great experience, great attention and extremely helpfull My experience was great overall, bill was great in helping out to get into the car that i was looking for and being very honest and straight forward w More

by Subi228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Backes
Sep 06, 2018 -

Smythe Volvo responded

Thank you for the recommendation. Bill is a solid person and very good at his work. We appreciate your time spent in sharing your experience. Thank you for choosing Smythe Volvo and enjoy your car.

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