Smythe Volvo

Happy Client! Hubby and I are both super happy and satisfied clients of Smythe Volvo. We’re happy too that we get to work with Mr. Kyle Jackson. He made sure we get Hubby and I are both super happy and satisfied clients of Smythe Volvo. We’re happy too that we get to work with Mr. Kyle Jackson. He made sure we get what we want. He’s such a pleasant person to deal with. I highly recommend Smythe Volvo to all. And be sure to look for Kyle 😉. Excellent customer service and friendliness counts, he got them both. Thanks so much Kyle and Smythe! Love our new XC60! More

Tons of time committed to ensuring our great experience We have had nothing but great experiences with the Smythe Volvo team and want to make note of the time and energy the team provided to my husband and We have had nothing but great experiences with the Smythe Volvo team and want to make note of the time and energy the team provided to my husband and I through our car purchasing process. More

Consistently Great Service This time it was Michael Watson...but my comments would apply to any of Smythe's great service team. A particularly evil NYC pot hole turned my 201 This time it was Michael Watson...but my comments would apply to any of Smythe's great service team. A particularly evil NYC pot hole turned my 2010 C70 into a low-rider by destroying the right front suspension... tie rod, a-arms...it even broke the macpherson strut, plus two wheels and tires. A flat bed left the car in Symthe's lot in the wee hours of a Sunday morning. Obviously unscheduled, Mike still had the car into a service bay to estimate the damage by the end of Monday. He worked diligently with the insurance adjustor to have the claim approved and settled within a couple days. And had the car back in my hands by Thursday of the following week. The only "wait" was for parts, and for the wheel refinishing. Oh, and he squeezed in a 105k service while he was at it. Thank you to the entire Smythe team for the absolutely terrific service, which is a major reason this is the fifth car I've purchased from Smythe. More

Very informative professional service This is the 1st time I use my favo in purchasing a car I don't many cars in the past. I will come back again. This is the 1st time I use my favo in purchasing a car I don't many cars in the past. I will come back again. More

Excellent Service Every Time Smythe Volvo is absolutely the best Volvo dealership in the North Jersey area that I've been to. The Service department is such an absolute pleasure Smythe Volvo is absolutely the best Volvo dealership in the North Jersey area that I've been to. The Service department is such an absolute pleasure to deal with. The staff is friendly, courteous, understanding and go above and beyond to make sure that I am happy with the service and ensure my vehicle is back to the way it should be. Dina Thomson is my usual Service Advisor and she is fantastic. She listens to everything, understands the issues going on with my car and ensures that my vehicle is taken care of at the highest level. She is absolutely amazing and goes the extra mile for her customers each and every day. I can't thank her enough for all of her help and all of the things she has done to help me with my vehicle. In addition, Dennis and Regina in the Service Department are helpful as well and have in a time crunch have made accommodations to be sure to fit my car in for service before a trip or a vacation. This is what excellent service looks like day and day out. Every time I visit, my service expectations are always exceeded and the level of service is unlike any Volvo dealer I have been too. More

Great experience I thoroughly enjoyed my experience shopping for a car at Smythe. The sales staff was very nice and there was no pressure at all to buy a car from them I thoroughly enjoyed my experience shopping for a car at Smythe. The sales staff was very nice and there was no pressure at all to buy a car from them. I test drove a few modles over the course of a week and made a decision on my own timeframe. No gimmicks or bait and switch tactics. I would recommend you putting Smythe Volvo on your list when comparing car makes and models. More

Consistent Excellent Customer Service I've been visiting Smyth Volvo for 4 years. Over that time, I have consistently received great service. From their knowledgeable service advisors to I've been visiting Smyth Volvo for 4 years. Over that time, I have consistently received great service. From their knowledgeable service advisors to their reliable shuttle service, they make service trips easy. More

An excellent Experience! I just purchased a V 90 T 6. What a great experience for a person who doesn’t like to buy Cars. There was no hassle or high pressure. My salesperson, I just purchased a V 90 T 6. What a great experience for a person who doesn’t like to buy Cars. There was no hassle or high pressure. My salesperson, Erich, was great. He would follow up when appropriate. He took a great of time care explaining the car to an old guy like me. Well done Erich and Smythe!! I would buy another car from you! More

Rapid service The best service center experience I’ve had on multiple occasions now. With a complicated problem, Regina took extra time over the phone and creativel The best service center experience I’ve had on multiple occasions now. With a complicated problem, Regina took extra time over the phone and creatively solved it and saved me a lot on repair. When I came in for drop off for repair she and Dennis had me out in less than 5 minutes and dropped me at home. More

An easy, no pressure car buying experience. My daughter needed to buy a car, so as a 3 time Smythe Volvo customer I advised her to look there first as I have always been pleased with their total My daughter needed to buy a car, so as a 3 time Smythe Volvo customer I advised her to look there first as I have always been pleased with their total professionalism, from Sales to Service. Also, the fact that the Volvo my daughter is now driving has a perfect 5 star overall rating by the NHTSA (National Highway Traffic Safety Administration), which is very important to my wife and me. The Sales Person, Mr. Bob Cerza was more than accommodating to our schedule and very knowledgeable about the different models that were available. He, along with the rest of the Smythe people we spoke with, made the whole experience enjoyable. My daughter is now enjoying her new (Safe) "Ride". More