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Smythe Volvo

Summit, NJ

4.9
5,718 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,718 reviews

February 03, 2015

Excellent Service What a great dealership - they actually smile and look happy! I dealt with Nick Pavano for my first service appointment today. I waited for my car - More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
Feb 23, 2015 -

Smythe Volvo responded

Thank you Jennifer for allowing us to earn your business and for taking the time to write about your pleasant experience here at Smythe Volvo Service. Nick Pavano has a very large following of Service customers due to his affable and knowledgeable nature. Our customer service area has earned alot of compliments from our customers. From the free wifi to the clean, comfortable and cozy surroundings, you feel at home while your vehicle is ready before you know it. Safe Driving!

January 26, 2015

Prompt, efficient, pleasant This is my fourth Volvo, the last three were purchased from Smythe Volvo in Summit. I have had very few service issues with this car, but this experi More

by dcfarrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2015 -

Smythe Volvo responded

Thank you for taking the time to post about your pleasurable experience here at Smythe Volvo Service. Doug MacAdam and the rest of the team are always quick to diagnose any issues, get parts ordered quickly and get your vehicle serviced in a timely and efficient manner...even during a snowstorm! It's been our honor to earn your business servicing your last 3 Volvos. We look forward to the opportunity of keeping your Volvos running safe and sound for many years to come. Safe Driving!

January 23, 2015

Friendly,helpful & professional After a couple of horrible experiences I was really dreading another stop @ another dealership. The moment I stepped out of the car @ Smythe Volvo it More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Jan 24, 2015 -

Smythe Volvo responded

Congratulations on the new vehicle purchase Crystal and thank you for expressing how enjoyable it was shopping for vehicles at Smythe Volvo! Tom Rzasa is a true gentleman who is known for providing a friendly, informative and stress free environment for all of his customers. Enjoy your vehicle and know that we are always here to assist you with any of your future automotive needs or questions. Safe Driving!

January 19, 2015

Outstanding Professionals I had the pleasure of working with Kevin Flanagan and Chris Henriksen during the transaction. Both are consummate professionals who made the purchasin More

by MTStewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristian Henriksen
Jan 22, 2015 -

Smythe Volvo responded

Thank you for posting here about your recent pleasant experience at Smythe Volvo. Whether its working with our President Kevin Flanagan, our Sales Consultants or our other departments, you can always count on interacting with a consummate professional. We greatly appreciate you recommending Smythe Volvo and know we are always a phone call, e-mail or visit away from meeting and exceeding your automotive needs. Safe Driving!

January 14, 2015

Kristian was awesome! I walked into Smythe in a big hurry, and Kristian was extremely accommodating, professional and responsive as we navigated through the purchase of a c More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Henriksen
Jan 22, 2015 -

Smythe Volvo responded

Congratulations Nancy on your vehicle purchase with Smythe Volvo. Whether you are purchasing a vehicle 6 months down the road or that day, you can always count on Kristian to be accommodating, professional and responsive throughout his interactions with a customer. Enjoy your vehicle and know we are always a phone call, e-mail or visit away from meeting any of your automotive needs. Safe Driving!

January 14, 2015

2nd lease with PJ, first with Smythe We leased our first S60 with PJ at another dealership and were happy with the experience. However, when it came time to make another leasing decision More

by trucnj
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2015 -

Smythe Volvo responded

Congratulations on your lease of a S60 with Smythe Volvo! Due to PJ Lee's professionalism and transparency in interactions with all of his customers, he's built up an extremely loyal following. You can buy a Volvo anywhere but it's the level of customer service that separates one Volvo dealership from the next. Have fun driving around in the S60 and feel free to reach out to us for any of your automotive needs or questions. Safe Driving!

January 14, 2015

Excellent Sales and Service Departments and People My sales and services experiences with Smythe Volvo during the past 10 years has been excellent. Service is excellent and work is covered generously More

by mbschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Plesh, Tom Rzasa, Nick Pavano
Jan 22, 2015 -

Smythe Volvo responded

We deeply appreciate your 10 years of loyalty to the Smythe Volvo brand. Congratulations to your son-in-law as well on leasing a new Volvo from us. In our Service Department, we have three Service Advisors with a combined 70 years of service at Smythe Volvo. That type of experience and expertise is why we always deliver excellent work from our Service Department. Thanks as well for the recommendation of Smythe Volvo and we look forward to the opportunity of continuing to earn your business for many years to come. Safe Driving!

January 12, 2015

Thanks to Tom R. & everyone at Smythe Couldn't be happier with my recent leasing experience with Smythe. Not many of us look forward to negotiating for a new car, but it was a genuinely p More

by MZM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rzasa
Jan 22, 2015 -

Smythe Volvo responded

Congratulations on leasing a Volvo from us and we deeply appreciate you taking the time to post about your pleasant experience at Smythe Volvo. Tom Rzasa, in his 13 plus years of service here, has always been the consummate professional. When buying or leasing a vehicle with Tom, you can always expect a helpful, informative, honest and fair process throughout the transaction. Enjoy your Volvo and feel free to reach out to us for any of your future automotive needs or questions. Safe Driving!

January 10, 2015

knowledgable and helpful PJ's knowledge and advice helped us purchase the perfect car for our family. Not only was he helpful, but also a pleasure to work with. Smythe Volvo More

by mdhhh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2015 -

Smythe Volvo responded

Congratulations on purchasing a vehicle from us and thank you for the kind words about your experience here. PJ Lee has a very loyal customer following due to him always being knowledgeable and a gentlemen. We also deeply appreciate that you would recommend us to anyone looking to purchase a Volvo. Enjoy your new vehicle and know we are always here to assist you with any of your automotive needs or questions. Safe Driving!

January 06, 2015

Great Leasing Experience Our overall experience with Smythe Volvo was excellent. Working with Kristian and Alex for the lease of our first Volvo was one of the most up-front, More

by warnerg463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kattwinkel, Kristian Henriksen
Jan 22, 2015 -

Smythe Volvo responded

Congratulations on leasing an S60 from us and we appreciate you taking the time to relay about your excellent experience here. Kristian Henriksen and Alex Kattwinkel always carry out the Smythe Volvo principle of making customer satisfaction their primary goal. We've had customers from Staten Island such as yourself and all around the Tri-State/Mid-Atlantic region travel here to purchase a Volvo due to our reputation. The S60 sure is fun to drive so enjoy it! Please also feel free to reach out to us for any of your future automotive needs. Safe Driving!

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