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Smythe Volvo
Summit, NJ
5,766 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is:
Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family.
Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo.
We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community.
The Flanagan Family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,766 reviews
May 23, 2015
The Best Buying Experience I have purchased many cars and I must say the experience with Smythe and Kristian were the BEST I have ever experienced. Typically, these reviews for I have purchased many cars and I must say the experience with Smythe and Kristian were the BEST I have ever experienced. Typically, these reviews for dealerships are only written because the sale person requests it. However, I am writing this even before my sales person, Kristian Henriksen, could email me. From the moment I walked into Smythe I could not have been treated with more respect. The dealer experience is one piece of the car buying process, but purchasing a car often comes down to price and Smythe did not play any games. They offered a great price, better than other dealerships, off the bat and made the buying experience as painless as possible. When we went to pick up the car is was equally as painless with a thorough explanation of all the financing as well as a detailed tour of EVERY vehicle feature. I would recommend Smythe, and Kristian, to anyone looking for a luxury car, not just a Volvo. More
by dluk08
Employees Worked With
Kristian Henriksen
Helpful May 20, 2015
Excellent dealership to do business with We are very satisfied with the incredibly professional service we received at Smythe Volvo. Our salesman, Tom Rzasa, made us feel comfortable and gui We are very satisfied with the incredibly professional service we received at Smythe Volvo. Our salesman, Tom Rzasa, made us feel comfortable and guided us through the whole shopping experience. We are delighted with our new V60 T5 Cross Country and would certainly recommend Tom to anyone thinking of buying one! More
by Ricky13
Employees Worked With
Tom Rzasa, Alex Kattwinkel
May 16, 2015
Helpful, considerate service. Great staff Growing up in Detroit in an automotive family I've seen more than my fair share of dealers - foreign and domestic. As I've moved around the country I' Growing up in Detroit in an automotive family I've seen more than my fair share of dealers - foreign and domestic. As I've moved around the country I've added to the experience having lived in Ohio, Chicago, Minneapolis, northern Michigan and NYC. I have never experienced such wonderful service, friendly staff and ethical / common sense employees. My current experience with Smythe revolves around a Volvo wagon that I'm looking to give to my son later this summer. Given the mileage on the vehicle (230,000) there are some minor issues with the vehicle that the sevice department has been most helpful with, and their work has been first rate. Given my experience, I would highly recommend the deaetship's service department and, given my interaction with others on site, would also recommend purchasing a car there as well. Dennis Jeffers in particular has been outstanding. More
by Oldie87
Employees Worked With
May 06, 2015
Love the V60 Cross Country - This Car will move you . Let me begin by saying that I'm a car guy, I over research every car I own and test drive until I know the car as if I have owned for weeks. Have ow Let me begin by saying that I'm a car guy, I over research every car I own and test drive until I know the car as if I have owned for weeks. Have owned Mercedes, Range Rovers and BMW's , the Volvo V60 Cross Country provides me with the best of all worlds. Great driving experience and the T5 engine provides more than needed power. I had a XC60 prior and this is a more engaging driving experience . Tom Rzasa at Smyth was perhaps one of the friendliest most knowledgeable sales persons I have experienced in a long time . As for the v60 Cross Country, you will be disappointed.. More
by True Car Guy
Employees Worked With
Tom Rzasa
May 05, 2015
First time experience at Volvo. My purchase was for a Certified Used Car (S60). This car belonged to someone I know and I felt comfortable purchasing this particular car. Kristian My purchase was for a Certified Used Car (S60). This car belonged to someone I know and I felt comfortable purchasing this particular car. Kristian Henriksen, Sales and Leasing Consultant, was well versed in all the selling features of the Volvo. I had full confidence that my purchase would be handled in a timely manner without any problems. More
by Cgumm
Employees Worked With
Kristian Henriksen
May 04, 2015
No pressure, No hassle, Lots of information I was in a 36 month lease with BMW 528xi. 24 months in, I began searching for a new lease (yes, I'm a bit data hungry). My goal was to move into a m I was in a 36 month lease with BMW 528xi. 24 months in, I began searching for a new lease (yes, I'm a bit data hungry). My goal was to move into a mid-sized SUV. The folks at BMW seemed hungry and arrogant. The folks at most other competitor dealerships were reasonable. I ultimately decided to lease the Volvo XC60 as it is the perfect size in all aspects and offers the most reasonable monthly lease payments for competitors in its class. All Smythe personnel were head and shoulders above the competition in friendliness, patience and ability to share detailed information on the cars' specs, options and pricing strategies. More
by mikeop
Employees Worked With
Kristian Henriksen
April 28, 2015
purchase of a 2012 s60..t5 volvo.. First class..dealership..!!chris henriksen very patient..understanding..treats customers with a very laidback.. professional...no nonsense..attitude.. First class..dealership..!!chris henriksen very patient..understanding..treats customers with a very laidback.. professional...no nonsense..attitude..a real gentleman..!!dealership is a class act..from top..to.. bottom...!!will probably be back for my next vehicle in the future..keep up this outstanding service..!! More
by jetset010
April 27, 2015
Terrific overall experience The entire staff was very professional from start to finish- no pressure approach. Came quickly to a deal on a used XC90 and they delivered on eve The entire staff was very professional from start to finish- no pressure approach. Came quickly to a deal on a used XC90 and they delivered on everything they promised upon pickup. I would recommend to anyone to purchase their car there. More
by Sean
Employees Worked With
Kristian Henriksen, Ashley Butfiloski
April 22, 2015
12 Cars in 27 Years! With my most recent purchase, I've bought 12 cars from Smythe Volvo over the past 27 years and each time I experienced a smooth, hassle free process. With my most recent purchase, I've bought 12 cars from Smythe Volvo over the past 27 years and each time I experienced a smooth, hassle free process. Got what I wanted, when I wanted it at a fair price...how many things can you say THAT about?! More
by Higbo
April 18, 2015
Wonderful experience Very helpful sales representatives that did not pressure and, as always, safe and reliable car. All my questions were answered in a timely manner. A w Very helpful sales representatives that did not pressure and, as always, safe and reliable car. All my questions were answered in a timely manner. A wonderful experience. More
by hph1066
Employees Worked With
Alex Kattwinkel, Kristian Henriksen
