Smythe Volvo

Great experience. PJ and Alex were terrific to work with. Great customer service. Everything was done with the utmost integrity - fair, honest & upfront from car trade-in to location, and purchase of a new XC Great customer service. Everything was done with the utmost integrity - fair, honest & upfront from car trade-in to location, and purchase of a new XC60. More

Excellent Responsiveness and Flexibility Working with Kristian was great. I was on the road for work a lot during my car buying experience and he was great about staying in touch over phone Working with Kristian was great. I was on the road for work a lot during my car buying experience and he was great about staying in touch over phone and email to answer my questions. He also went out of his way to find a less common color / option combo for us. Would definitely recommend Kristian and the Smythe team. More

Used Volvo XC90 Drove from out-of-state to look at inventory at Smythe based on online information, as well as referrals from other people. The choice turned out to b Drove from out-of-state to look at inventory at Smythe based on online information, as well as referrals from other people. The choice turned out to be a great one. PJ was fantastic to deal with- both during and after the sale. He was quick to fix any issues that we encountered. Customer service at this dealership gets an A+ rating! More

How to buy a vehicle in Ten minutes I was in the market for a pre-owned vehicle, which I found at Smythe Volvo. I'd spoke to T. Rzasa over the phone and made arrangement to see the car. I was in the market for a pre-owned vehicle, which I found at Smythe Volvo. I'd spoke to T. Rzasa over the phone and made arrangement to see the car. The car was as advertised, great condition/great price. No bait and switch. I then made a follow-up appointment to purchase the car. Upon arrival the car was detailed and all paperwork was prefilled and ready. There weren't any surprises. No haggling or pressure to purchase additional services. I walked through the front door, signed a few documents, then out through the side door to the parking lot where my new vehicle was waiting. All in about 10 minutes. Simple and easy. Throughout the process, T. Rzasa was extremely professional. Weather it was on the phone, via email or in person, he was courteous and respectful. During the road test Mr. Rzasa was friendly and engaging. We converse like we were old friends. He explained the car buying process and kept me informed throughout. I would defiantly purchase another vehicle from this Smythe Volvo, as well as recommend this establishment and Tom Rzasa to my friends and family. MIA 911 West Orange, NJ More

Customer service and accommodation I returned the leased XC60 2012 and Mr. C. Melquist and T. Rzasa assisted me with acquiring new lease vehicle. They were both knowledgeable and courte I returned the leased XC60 2012 and Mr. C. Melquist and T. Rzasa assisted me with acquiring new lease vehicle. They were both knowledgeable and courteous with the process of leasing. This is my second Volvo and love the vehicle's performance, exterior look, and safety. Mr. Melquist gives timely replies with his email while Mr. Rzasa makes periodic emails and follow up pertaining to my vehicle. Service (Travis L.) and Sales Department were both fast, reliable service, accommodating, and structured. It is a family oriented dealership and makes truthful suggestions/answers with the lease quotes. My sibling and I were both comfortable with their excellent customer service. I did not feel pressure or obliged during the process of leasing and returned vehicle. The new location is nice, relaxing, and comfy. I love the upper level showroom of the vintage Volvos. It gives me history of the past of how the company improved, grew, and maintained their credibility. Happy New Year to the staff and looking forward for up coming years of service. Thank you. Paolo D.L. Bayonne, New Jersey More

25 years with Smythe Volvo Since 1990 Volvo has serviced all the vehicle needs of our Family. The quality of these cars and the service provided by the Smythe team is proven by Since 1990 Volvo has serviced all the vehicle needs of our Family. The quality of these cars and the service provided by the Smythe team is proven by the fact that two of our wagons broke the 250,000 mile mark before being replaced. Two wagons that I used ferrying around our sons ended up being their first cars. All but two wagons were purchased new and exceeded expectations. The two used vehicles were prior Smythe sold and serviced cars and exceeded expectations as well. Smythe Volvo is a great family dealership that has taken care of our family's vehicle and service needs. I recommend them most highly without reservation. More

Disastrous My husband and I purchased a car here and dealt with a wholly incompetent salesman by the PJ Lee. He made several errors on the business end of thing My husband and I purchased a car here and dealt with a wholly incompetent salesman by the PJ Lee. He made several errors on the business end of things, the most egregious being that he created a second identity for me at the NJ DMV. He misspelled my name as Cassie instead if Carrie when registering the car and proceeded to try to blame it on the DMV and it's notorious incompetence which I can now attest is rivaled only by his own. Four trips to the DMV later, and only Newark Paterson and Trenton provide the investigative units necessary to explore my double, fraudulent identity in the system. Worse than the initial costly and painful carelessness in the Dealership's refusal to do anything to correct or make up for the mistake. Several phone calls have gone in returned. The indifference and lack of pride in their service is the topper to all of this. More

We came for splendid reputation and returned because of the My wife & I purchased 2 pre-owned Volvo XC60's last month from Chris Henriksen. His experience, patience & accommodations for us with our crazy schedu My wife & I purchased 2 pre-owned Volvo XC60's last month from Chris Henriksen. His experience, patience & accommodations for us with our crazy schedules was fantastic! He and Alex certainly lived up to Smythe Volvo's sterling reputation for being the BEST dealership in the country! -Alex & Kathy Ruiz More

Great! Buying a used car from Smythe was an astonishingly easy process. They helped me find a car that fit my exact needs. All of their advice was extremely Buying a used car from Smythe was an astonishingly easy process. They helped me find a car that fit my exact needs. All of their advice was extremely helpful, and I am 100% satisfied with my purchase. I would absolutely recommend Smythe to anyone looking to purchase a Volvo. More

Leasing my new Volvo I leased a new Volvo from Kristian Henriksen. He was courteous, knowledgeable and very easy to work with. We felt very comfortable dealing with him I leased a new Volvo from Kristian Henriksen. He was courteous, knowledgeable and very easy to work with. We felt very comfortable dealing with him and Gabe Levy who purchased our old vehicle from us. I would recommend your dealership. Thank you. Allan Frost More