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Smythe Volvo

Summit, NJ

4.9
5,700 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,700 reviews

February 14, 2012

Always a pleasure dealing with this dealer and service manager. Gives good practical advise with out any attempts to push things I don't need. More

by sjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Plesh, Tony Plesh
Feb 15, 2012 -

Smythe Volvo responded

That is what we are here for - to repair and maintain vehicles in order to keep them safe and reliable. More business will come if you treat the customers you have well. We appreciate you taking the time to say something about us.

February 14, 2012

I have purchased or leased 8 vehicles in the past 25 years. The moment you walk into Smythe Volvo you feel right at ease as you are welcomed by a friendly employee. During the two day period of look More

by Anthony Nugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan, Steve Sargent, Steve Bergamo, and Brian Gail, Stephen Bergamo
Feb 15, 2012 -

Smythe Volvo responded

As a family business living in the same communities as our customers we really try our hardest to treat everyone in the manner we would like to be treated ourseleves - and its been working for almost 50 years. Your kind words are appreciated. Thanks

February 13, 2012

This is the 5th Volvo that I have leased from Smythe and I always have a great experience. They are so easy to work with and I always get a great price. More

by patrick.sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : kevin Flanagan
Feb 13, 2012 -

Smythe Volvo responded

Thank you for your recommendation. We try to make all of our customers experience's as enjoyable as possible. We look forward to many more years of service.

February 08, 2012

This is the fourth Volvo we've purchased from Smythe and Craig in particular. As always we were treated with professionalism and excellent service. Craig has always taken the extra step to make our car bu More

by chrisw2987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Craig Melquist
Feb 13, 2012 -

Smythe Volvo responded

We are very proud of the long term relationships we have developed through out the years, here at Smythe. Thank you for your continued patronage.

February 04, 2012

I have been purchasing and servicing cars with Smythe for the last 10 years. They have never disappointed. Today I had an unexpected emergency issue with my S60R. I stopped by the shop without an appointm More

by sakisker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flannegan
Feb 05, 2012 -

Smythe Volvo responded

Glad we were able to help. We know we are in business because of our customers - so helping you out is what we are here to do. Enjoy the superbowl!

February 01, 2012

We've worked with Kevin and his team for years, and Smythe Volvo continues to rise to the occassion. This dealership simply knows how to get things done quickly, correctly, and fairly. We're tremendo More

by compyfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan, President
Feb 02, 2012 -

Smythe Volvo responded

This is something we strive for every day. Thank you for taking the time to notice and for letting us know. Enjoy you newest Volvo!

January 31, 2012

First time buying a volvo. I was interested first in leasing and a friend which drives a volvo recommended your dealership. As I entered the dealership lot I noticed the XC-60 in Terra Bronze and fell i More

by ADMANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sargent, Craig Melquist
Feb 01, 2012 -

Smythe Volvo responded

Ordering your own, unique car is a very exciting experience. We are very pleased that you feel so strongly about Steve Sargent. He is very thorough and takes great pride in pleasing his customers. Welcome to the Smythe Volvo family!

January 31, 2012

This is the finest dealership I have ever encountered. I just purchased our fourth Volvo from Smythe and we have had all of them serviced at Smythe exclusively. The ownership is friendly (I consider the Pr More

by timothybarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Flanagan
Jan 31, 2012 -

Smythe Volvo responded

Your endorsement and continued business is what we work hard to achieve and maintain. The confidence you show in us is greatly appreciated.

January 29, 2012

We have purchased several vehicles here, and have found the staff knowledgeable, honest and helpful. The service department is of high quality, the managers are courteous and responsive to our needs, are More

by JCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Plesh, Coward, Pavano, Melquist, MacAdam, Craig Melquist, Tony Plesh, Nick Pavano
Jan 29, 2012 -

Smythe Volvo responded

Thank you for your recommendation. We all appreciate such kind words from our customers.

January 26, 2012

Nick and Jason went out of their way to remedy a "self-inflicted wound" on my SUV - the side of my garage "collided" with my driver's side mirror, cracking the casing off, shattering some small part More

by Tema Javerbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick and Jason, Craig Melquist, Nick Pavano
Jan 26, 2012 -

Smythe Volvo responded

Sometimes it is the quick fixes that make people the happiest. Nick, Jason, Tom, Craig -- I could keep going - they really are a great crew. I believe it is customers like you who help us provide the level of service we do by keeping our attitudes so positive. Hopefully the next time we see you it will be just for regular maintenance and not because of that darn garage door.

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