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Smythe Volvo

Summit, NJ

5.0
6,414 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,414 reviews

May 08, 2024

They employ good staff, and try to resolve your issues as quickly as they can More

by Asher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

We are fortunate to have such a strong service department and fortunate to have customers like you. Thank you for posting this awesome review.

May 08, 2024

It was so easy to buy my Volvo. I knew what I wanted and Smythe made it happen. More

by kmgiusti1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
Jun 07, 2024 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo and for posting this great review. We appreciate your business.

May 08, 2024

We had a wonderful experience with Kyle and the whole smythe team! Kyle listened to our needs and customized the sales experience and created a real relationship! More

by Eliza.g.posner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Benigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
Jun 07, 2024 -

Smythe Volvo responded

At Smythe Volvo we believe the experience should be centered around the customer. Kyle does an excellent job at this. Thank you for taking the time to share your experience and post this review.

May 07, 2024

Wonderful service provided when I brought my vehicle in. Incredibly helpful and very quick to respond. More

by bradley.bollinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Thank you for taking the time to share your experience. Mark is a true professional and it shows in his reviews. We appreciate you taking the time to post this review.

May 07, 2024

From the minute I walked into the service department to the time I picked up the car, my experience could not have been better! More

by admiral4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 07, 2024 -

Smythe Volvo responded

This is awesome and great to hear. Dina and Mark are true professionals. Thank you for this five star review.

May 07, 2024

Tom did a great job. Had a 10:15 appointment and was taken in on time. While the car was getting serviced, I was receiving texts from Tom updating me with any items tha More

by johnv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Thank you for your loyalty and your kind words. Our customers time is very important and we focus on a continually. Tom does an excellent job at keeping this at the forefront. We appreciate this great review.

May 07, 2024

This was our first Volvo purchase and we could not have been more impressed. Bob was accommodating and patient, lovely to work with. He even dropped the car at our house! More

by Catherine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
May 16, 2024 -

Smythe Volvo responded

Welcome to the Smythe Volvo family. Thank you for this great review and these kind words towards Bob. We look forward to seeing you in the service drive at your first schedule maintenance.

May 07, 2024

Great service and communication. Took very good care of me and my car. Highly recommend More

by Jonsdeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Communication is the name of the game in the service department and Mark does a fantastic job at this. Thank you for posting this wonderful review.

May 07, 2024

Efficient, courteous, and professional. They took care of the problem and got me back on the road. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Smythe Volvo responded

Thank you that is what we are striving for. Glad to know you had the experience you did. Thank you for taking the time out of your day to share your experience of our service department.

May 06, 2024

Great job by Bob Cerza in matching my needs for a new lease and delivering the vehicle in a super fast timeframe. (3 days!) He also spent a lot of time before the final selection answering all my questio More

by Lorri L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
May 16, 2024 -

Smythe Volvo responded

Great review! We are fortunate to have you as a customer since 2003. Bob is a true professional and it shines through when you read his reviews. Thank you for taking the time to post these kind words.

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