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Smythe Volvo

Summit, NJ

5.0
6,488 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,488 reviews

February 09, 2024

My experience with Smythe Volvo was great. Working with Jean & Alon was such a delight. They were very friendly, helpful and most of all they attended to all of our needs. Great customer servi More

by the_mask_esn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Delva
Feb 19, 2024 -

Smythe Volvo responded

Jean and Alon are a great team and your sentiments are reflected in past reviews. Thank you for taking the time out of your day to post this five star review.

February 09, 2024

My sales rep Steven Rieker was terrific . He was knowledgeable and took me on a long enough test drive that made me comfortable with the BMW. Steven introduced me to several coworkers who wer More

by Ian918
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
Feb 09, 2024 -

Smythe Volvo responded

Thank you for your recommendation and your kind words towards Steven and Jean. We appreciate you taking time to post this five star review and we appreciate your business.

February 06, 2024

Jean was so well versed with the XC 60 and helped us set up our accounts and phones It was a sincere pleasure working with him and I would recommend him to future customers More

by vinnie.destefano
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
Feb 07, 2024 -

Smythe Volvo responded

Thank you for your recommendation, and your kind words towards Jean. It is very important to us that our customers leave in their new car knowing all the features. Thank you for choosing Smythe Volvo .

February 06, 2024

Jean Delva went the extra step in assisting me with my Volvo on call. He was efficient and helpful. I appreciate his help! More

by fborzelino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Delva, Jean Delva
Feb 07, 2024 -

Smythe Volvo responded

If you look through Jean‘s reviews, you’ll see he goes the extra step all the time. Thank you for pointing that out. We appreciate your business.

February 06, 2024

Jean was very helpful going through all the car features setting up all the features making sure the car was spotless said anytime we need to come back to go over any issues just to call his cell very impre More

by Billymac23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
Feb 07, 2024 -

Smythe Volvo responded

Jean is a valued member of our team and thank you for the kind words. We appreciate you taking the time to share your experience.

February 06, 2024

Me and my husband must say that our experience was quite positive. From the moment we walked in, we were greeted warmly by the staff, and we appreciated the level of professionalism demonstrated throughout More

by Aleksandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin McKinney
Feb 06, 2024 -

Aleksandra responded

Excellent experience!

Feb 07, 2024 -

Smythe Volvo responded

Your experience is one we strive to provide all of our customers. Santiago and Henry are a great team. We hope you have many safe and happy miles in your new car.

February 06, 2024

My sales rep Santiago Piriz was very helpful and totally professional. He was friendly and easy to deal with. I didn’t feel under pressure at all and I will recommend this dealership to my friends. Thank yo More

by Glen Shaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Pius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Smythe Volvo responded

It is our pleasure. Santiago is a great sales person and we appreciate your kind words.

February 06, 2024

I bought the car from Steven Riecker, my finance manager was Abood and Jean showed me how to use the car post purchase. All of them are fabulous. Highly recommend More

by mawjee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
Feb 07, 2024 -

Smythe Volvo responded

“Fabulous”, that’s what we are aiming for. Thank you for this great recommendation and five star review. We appreciate your business.

February 05, 2024

Excellent customer service, Dina and John (in parts dept) were amazing! Everyone in the building is so kind, knowledgeable and friendly. The waiting room is very comfortable and I was able to work while I wa More

by salter572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, in the Parts Dept, Dina Thomson
Feb 07, 2024 -

Smythe Volvo responded

Thank you for this great review towards our service and parts departments. It is rewarding for all of us to read. We are fortunate to have customers like you.

February 05, 2024

Excellent service above and beyond what is normally expected by a dealership. We had major issues with our insurance company and they moved quickly to resolve the issues. Outstanding people with a gr More

by Rconroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Feb 07, 2024 -

Smythe Volvo responded

We are fortunate to have customers like you. We appreciate your loyalty and your kind words. Thank you for choosing Smythe Volvo again, and again.

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