1,247 Reviews of Smythe Volvo - Service Center
I recently brought my Volvo in for its 40,000-mile maintenance service and had the pleasure of working with Doug, whose exceptional customer service truly made the experience outstanding. From the mom maintenance service and had the pleasure of working with Doug, whose exceptional customer service truly made the experience outstanding. From the moment I arrived, Doug greeted me with a warm, professional demeanor and took the time to clearly explain what the service would entail. He kept me informed throughout the process, answered all of my questions with patience and expertise, and went above and beyond to ensure everything was handled efficiently. It's rare to encounter someone so genuinely dedicated to customer satisfaction. Doug is a true asset to the team and made this routine visit feel like a VIP experience. More
Patrick has been my liaison with Smythe Volvo Service three times in the past six months. It is difficult for me to emphasize just how helpful, professional, knowledgeable, and exceedingly pleasant Patr three times in the past six months. It is difficult for me to emphasize just how helpful, professional, knowledgeable, and exceedingly pleasant Patrick has been in my interactions with him. I would accord him 10 stars if I could. Thank you Smythe Volvo for employing Patrick! More
Jessica was wonderful yesterday explaining my service options clearly. I will certainly be back to Smythe. options clearly. I will certainly be back to Smythe. More
Second to none. This is the staple of Volvo dealerships if not dealerships in general. Jess, Mark and the entire team are fantastic. If not for them I would not b This is the staple of Volvo dealerships if not dealerships in general. Jess, Mark and the entire team are fantastic. If not for them I would not bother coming here. More
Jessica and Casey went above and beyond to fix the issue with my car. Great dervice with my car. Great dervice More
Very professional, pleasant and efficient from the initial phone call thru completion of the job at hand—an experience we should always expect initial phone call thru completion of the job at hand—an experience we should always expect More
The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More
Had my car in service. Jessica was GREAT!!! Made the whole process easy. Was even able to break the news of needing more service than I expected acceptable! Was able to te Jessica was GREAT!!! Made the whole process easy. Was even able to break the news of needing more service than I expected acceptable! Was able to text any questions and follow along on how the service was progressing, including a video of the inspection of the cars undercarriage which was very interesting. Would absolutely recommend this facility and again highly recommend dealing with Jessica! More
Alan was extremely patient and took his time to explain everything about our new XC60 to us. He was great and we truly appreciate his expertise! Thank you, Alan! everything about our new XC60 to us. He was great and we truly appreciate his expertise! Thank you, Alan! More
Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confident that this dealership has my back..Shout out to David Ferrence the service manager who listened to Patrick and I and made stuff happen. Great work guys!!! More