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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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July 08, 2020

Great service, again! This was only my second time getting my car serviced at Smythe, and I will never go back to any other Volvo dealership. Brandon was courteous and help More

by Jean C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jul 08, 2020 -

Smythe Volvo responded

Jean, Thank you very much for this review. It is rewarding for Brandon and the whole team to read. We appreciate your time and your business. We'll see you next time around.

July 06, 2020

Very caring, client-oriented service In late April I had my S60 serviced at Smythe Volvo. Understandably, my big concern was the COVID-19 pandemic and I was worried about how all this cou More

by The bloody Volvo driver from Australia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Labracio, Lucas Baez
Jul 08, 2020 -

Smythe Volvo responded

What an awesome review! Thank you. It means a lot to all of us to read your kind words. We will be sure to share this with Charlie, Lucas and the service team. We believe the caring is not just words; rather, it is your actions. We appreciate the time you've taken to post this review and we appreciate your business.

June 25, 2020

Great work and customer service. Blew the heater core on my V70 driving home from Vermont and got stuck in an unfamiliar area. Doug and Kyle were able to get it in immediately and had it back on the road on More

by Mrjax7
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Smythe Volvo responded

I'm glad we were there for you. Customer service is where we shine because we have a terrific team. Thank you for taking the time to post this review.

June 23, 2020

Consistently great service on my 2014 S80 - zero complaints during our six year relationship. Work is handled professionally and warranty issues are taken care of expeditiously. More

by Tom A.
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Jul 03, 2020 -

Smythe Volvo responded

We are fortunate to have customers like you. We appreciate your loyalty and your kind words in this review. We look forward to seeing you at your next service.

June 18, 2020

Quality and timely service from the Smythe team, nice people I had another very positive experience with Brandon Zimmerman at Smythe. I've had the same experience across the board at Smythe. I never feel like I More

by wrustum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jun 19, 2020 -

Smythe Volvo responded

Great review. We appreciate you taking the time to share of your experience of our Smythe Volvo service department. Brandon and the team are wonderful people and thank you for saying so.

June 16, 2020

Outstanding service department The service staff is always friendly, courteous, & very helpful. I trust that they are honest in doing the work that they say needs to be done. They More

by cmysel41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon, Alex, Jason, Brandon Zimmerman
Jun 19, 2020 -

Smythe Volvo responded

Your review describes the type of service we strive to provide for every customer. It is quite rewarding for all of us to read your post. Thank you for choosing Smythe Volvo to service your vehicle and thank you for your kind words.

June 11, 2020

I find relationships to be everything when it comes to having your car repaired and or serviced. Tom can consistently be trusted to do what is right for my car and my safety. All my paperwork was ready More

by gredgate
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Smythe Volvo responded

Thank you for taking the time to share your experience and kind words about Doug and Tom. We are fortunate to have customers like you. It makes what we do not a laborious job; rather, it truly is a pleasure to serve customers like you every day. We appreciate your business.

June 05, 2020

Thoughtful and genuinely caring service representatives. It's always such a pleasure bringing my car in for a service. Everyone here knows how to help without you even having to ask. More

by cynthiamessina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jun 08, 2020 -

Smythe Volvo responded

Thank you. We have a great team who support each other day in and day out. We appreciate you posting this kind review.

May 30, 2020

Great Service! Brought my XC 90 in early in the morning for service. I explained the problem and what my availability was to wait for the repair or take a loaner. Br More

by PSala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jun 01, 2020 -

Smythe Volvo responded

Thank you for taking the time to post about your experience with Brandon and our service team. This feedback makes our job rewarding. We appreciate your business.

May 30, 2020

Service Department is Wonderful I was nervous about taking my car in for Service during Covid-19 but Brandon Zimmerman made sure everything went very smoothly during my visit. More

by Lisa Conroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jun 01, 2020 -

Smythe Volvo responded

Brandon is great. Our entire team is very sensitive to the new normal and they do a terrific job at making our customers feel comfortable and safe. On behalf of Brandon and our service team thank you for choosing to service with us and thank you for these kind words.

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