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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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August 20, 2020

Brandon Zimmerman and the Technician were very courteous, informative and helpful during our most recent service visit on 8/20/20. Much appreciated. The service that we have received at this dealership since More

by gtarnacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Aug 21, 2020 -

Smythe Volvo responded

Thank you for the kind words for Brandon and our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance.

August 19, 2020

Michael Watson in the service department was excellent to work with! Very prompt service! Quickly reviewed parts needed for our repair and had it back to us by the following day. Thanks. More

by davidandjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Aug 19, 2020 -

Smythe Volvo responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

August 06, 2020

I come here for the people who work there. They are amazing! Dina and Doug always make me feel like I am the only person they have to take care of. 1st class service all The way! More

by MargheritaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Aug 07, 2020 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug and Dina have been taking good care of you. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

July 31, 2020

Friendly, Professional, Effecient Cannot say enough good things about Smythe. From dealing with Michael W. at the desk to the impeccable job Jun C. did no the car. I've been purchasi More

by JohnS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun Choi, Michael Watson
Jul 31, 2020 -

Smythe Volvo responded

Thank you, John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2020

Greatest people working at Smythe I was panicking as I had a bubble in my tire on my new XC60 I had recently leased from Smythe Volvo. I called my sales person, Steve Badian who remin More

by mqt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers, Stephen Badian
Jul 26, 2020 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 15, 2020

The Home Town Volvo Dealer/Repair You can put your trust in. For over 30 years i have been driving Volvos all with the Smythe tag. on them From excellent sales advice to high quality vehicle service you can't go More

by Peter B L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh, Roger Davis, Brian Gagliardi
July 08, 2020

Great service, again! This was only my second time getting my car serviced at Smythe, and I will never go back to any other Volvo dealership. Brandon was courteous and help More

by Jean C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Jul 08, 2020 -

Smythe Volvo responded

Jean, Thank you very much for this review. It is rewarding for Brandon and the whole team to read. We appreciate your time and your business. We'll see you next time around.

July 06, 2020

Very caring, client-oriented service In late April I had my S60 serviced at Smythe Volvo. Understandably, my big concern was the COVID-19 pandemic and I was worried about how all this cou More

by The bloody Volvo driver from Australia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Labracio, Lucas Baez
Jul 08, 2020 -

Smythe Volvo responded

What an awesome review! Thank you. It means a lot to all of us to read your kind words. We will be sure to share this with Charlie, Lucas and the service team. We believe the caring is not just words; rather, it is your actions. We appreciate the time you've taken to post this review and we appreciate your business.

June 25, 2020

Great work and customer service. Blew the heater core on my V70 driving home from Vermont and got stuck in an unfamiliar area. Doug and Kyle were able to get it in immediately and had it back on the road on More

by Mrjax7
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Smythe Volvo responded

I'm glad we were there for you. Customer service is where we shine because we have a terrific team. Thank you for taking the time to post this review.

June 23, 2020

Consistently great service on my 2014 S80 - zero complaints during our six year relationship. Work is handled professionally and warranty issues are taken care of expeditiously. More

by Tom A.
Recommend Dealer
Yes
Employees Worked With
Michael Watson
Jul 03, 2020 -

Smythe Volvo responded

We are fortunate to have customers like you. We appreciate your loyalty and your kind words in this review. We look forward to seeing you at your next service.

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