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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,167 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,167 reviews

January 24, 2024

I always like to bring my car to South Bay Hyundai. Quality of their service is the best. Very professional and reliable. More

by akiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
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Jan 25, 2024 -

South Bay Hyundai responded

Thank you for your wonderful review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fabulous day!

January 24, 2024

Great friendly, great quick and efficient. Staff made it a very comfortable process. Did not feel pressured More

by maricelaramirez01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business and posting a review. Great to read about your nice experience working with our team. We'll be sure to recognize them for their excellent customer service. Please let us know if there's anything else we can do for you.

January 23, 2024

Really nice people and and good costumer service. And really clean area for the customers waiting on their vehicle. And loved the fact that they also provide snacks and coffee More

by Flores.danny96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience.

January 23, 2024

Friendly people and the waiting area was nice and clean. Will definitely come back for my services here. More

by amalia.gonzalez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Jack and Calvin. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

January 22, 2024

Great service every time I visit. I drive an older car, but I am treated like I’m driving the most expensive car on the lot. Recently helped by Service Advisor Dylan and he was very h More

by bill.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Conover
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Jan 22, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

January 21, 2024

Eduardo Gomez was very helpful in assisting me with my Kona lease. I highly recommend him. He made the whole process a very pleasant experience. More

by Olesia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience working with Eduardo and will be sure to pass on your kind words. Please let us know if there's anything else we can do for you and enjoy your new Kona!

January 21, 2024

Terrible customer service. I had to wait over 2 hours for only inspection and I’m still waiting the call about my parts for repair More

by marcemurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Johnson
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Jan 22, 2024 -

South Bay Hyundai responded

We are sorry to hear that your experience with us has not been positive and understand your frustration with the wait. This is not the service we strive to provide and we appreciate you taking the time to let us know about it so we can improve in the future.

January 21, 2024

My vehicle was done on time as promised, love the how they get me a ride home More

by IAMTROUBLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

January 20, 2024

Ed was very kind very helpful above & beyond explained all the different models as well Juan & Mark More

by maria E Mendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Jan 22, 2024 -

South Bay Hyundai responded

We're elated to know that you had a great experience at our dealership. We will pass along your kind words of appreciation to our team. Let us know if you have any other questions!

January 19, 2024

Justin was great - upbeat, helpful, patient, articulate and willing to do whatever it took to answer every question I had. Even after the sale, he's been great about reaching out and continuing to be helpf More

by thenschel
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. Great to read about your nice experience working with Justin. We'll be sure to recognize him for his excellent customer service. Please let us know if there's anything else we can do for you.

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