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South Bay Hyundai

Torrance, CA

4.6
4,136 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,136 reviews

March 28, 2025

Oil change tire rotation was simple, service person was fine with regards to this, completed quickly. However, I have had numerous instances while driving away from a stop where the transmission screeches More

by MIKEY
Recommend Dealer
No
Employees Worked With
Nicole.
Mar 31, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback. We’re truly sorry to hear about the issues you’ve encountered with your vehicle and the lack of response from our service department. Your safety and satisfaction are extremely important to us, and we regret that we haven’t fully addressed your concerns. We also apologize for the delay in responding to your email; this is not the standard of service we strive for. Regarding the pricing increase, please be assured that understand your frustration and consistently compare our prices against other local dealers to remain competitive.

March 27, 2025

work was done as promised when it was promised. Coffee choices were great too! thank you Hyundai Team More

by danmatermandm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that the work was completed as promised and that you enjoyed the coffee options. We take pride in delivering on our commitments, and it's great to know we met your expectations. We appreciate your support and look forward to seeing you again soon!

March 27, 2025

Excellent lease experience, with Mace really taking time to show me around the car and how to get it setup. Just an all around great experience buying a car. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your wonderful review! We’re so glad to hear that Mace made your lease experience exceptional by taking the time to walk you through the car and help with setup. Providing great service and ensuring you're comfortable with your new car is always our priority. Enjoy your new ride, and we look forward to assisting you again in the future!

March 27, 2025

Very happy with my smooth purchase with South Bay Hyundai through the Costco program. Eddie and Steven were very patient and understanding of my requests and always made me feel valued and understood. I've r More

by jtmiao
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie was helpful when I accidentally left my bag at the dealership. She found my bag and I felt really relieved with her assurances.
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for your kind review! We're so glad to hear that Eddie and Steven provided you with a smooth, patient, and understanding experience during your purchase through the Costco program. It’s also great to know you referred a friend to Eddie — we truly appreciate your trust in our team. We apologize for the delay in the follow-up after Costco made the connection. We always aim to be proactive and will take your feedback into account to improve that process. Thank you again for sharing, and we hope to see you again in the future!

March 26, 2025

My purchase was easy and quick and as stress free as spending that much money can be. Kudos! More

by spulwer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Juarez
Mar 26, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We’re so glad to hear that your purchase was smooth, quick, and as stress-free as possible. Buying a car is a big decision, and we’re happy we could make the experience a positive one for you. Kudos right back to you, and we appreciate your business! Enjoy your new vehicle!

March 26, 2025

Got a lease and had a great smooth experience. Friendly and didn’t try to upsell me. More

by Ucla Alumn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad to hear that your lease process was smooth and hassle-free. Our team prides itself on providing friendly, straightforward service without any pressure. We appreciate your trust in us and look forward to assisting you again in the future. Enjoy your new car!

March 25, 2025

They had very friendly staff that were willing to work on prices for new cars. More

by mazo7707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Mar 25, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're glad to hear that our team was friendly and willing to work with you on pricing. We appreciate your business and hope you enjoy your new car!

March 25, 2025

Excellent service and extremely friendly. I will be getting all my service done here from now on. More

by mitchellbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience and found our team to be friendly. It means a lot to us that you’ve chosen to have all your service done here moving forward. We truly appreciate your trust and look forward to taking care of your vehicle for years to come!

March 24, 2025

Don't bother with the mega dealerships as they will bait and switch you unlike South Bay Hyundai More

by Jae
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

South Bay Hyundai responded

Thank you for your support! We’re glad you had a great experience at South Bay Hyundai. We believe in honesty and transparency, and we appreciate you recognizing that. Enjoy your new car, and we look forward to serving you again!

March 23, 2025

Another 5- Star Experience (smile)! Took my Lexus- 330 for the 90K- mile Service on Tuesday. Why I am no longer driving my Elantra, and How I ended up with the Lexus, is a long story, More

by DONALDLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

South Bay Hyundai responded

Thank you for your continued trust and for sharing your fantastic experience! 😊 We're honored to have been your go-to service department for 22 years. Calvin, Jeremy, and the whole team truly appreciate your kind words and loyalty. We're glad we can keep your Lexus running smoothly while providing outstanding service. Looking forward to many more years of taking care of your vehicles! 🚗✨

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