Back

South Bay Hyundai

Torrance, CA

4.6
4,093 Reviews
Contact Dealership

20433 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 4,093 reviews

January 22, 2025

Omar was patient and answered all our questions. I would recommend him to others. Thank you More

by HAWAIIANISLEBOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re so glad to hear that Omar was patient and helpful in answering all your questions. We truly appreciate your recommendation and look forward to assisting you again in the future!

January 22, 2025

Jack is the only reason I come to this dealership. He is patient, has no attitude, and explains things well. I am never pressured and can make good decisions on the care of my vehicle. More

by HAWAIIANISLEBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jack has made such a positive impact on your experience with us. Providing a pressure-free, informative environment is exactly what we strive for, and we’re so glad Jack has been able to offer that to you. We truly appreciate your continued trust and look forward to assisting you again!

January 21, 2025

Very satisfied with Hyundai service Jack is very nice person. I recommend him to my family members More

by barbara11803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

South Bay Hyundai responded

Thank you for your kind review! We're so happy to hear that you had a great experience with Jack and that you would recommend him to your family. We appreciate your trust and look forward to serving you again!

January 21, 2025

Friendly professional efficient and personal work done in a timely manner car was also cleaned More

by DEBRA.MOODY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germee
Jan 21, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience and appreciated the friendly, professional, and efficient service. We’re glad you enjoyed the timely work and the clean car, and we look forward to serving you again!

January 21, 2025

I had a broken part on a used car that I purchased from the dealership 4 years ago that became out of warranty during that time. The cost of the part would have cost more than the KKB book value. The servi More

by feakinsmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
Jan 21, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that Jeremy and our service team were able to assist you in such a meaningful way. It’s great to know we could help make the repair process smooth and affordable for you. Your satisfaction and continued enjoyment of your Ioniq Electric mean a lot to us. We appreciate your kind words and look forward to assisting you again in the future!

January 21, 2025

My service rep Jeremy is fantastic. He's warm and welcoming and made me feel like he really cares about getting my car the proper service needed without making me feel that I'm going t More

by deeanero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 24, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We’re so glad to hear that Jeremy made you feel welcomed and well taken care of. We’ll be sure to pass along your feedback to him—he’s definitely a valued member of our team! We appreciate your trust and look forward to serving you again in the future.

January 20, 2025

Fantastic service. . Very patient and explained everything I needed to know about my new car. More

by tteplin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
Jan 20, 2025 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 19, 2025

Great service ! I am always taken care From the time I call to schedule an appointment. More

by CHERYLGODFREY.CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that our team has been able to help make your visits great! Don't hesitate to reach out if you have any questions.

January 18, 2025

Nicole was my service advisor, she kept me up to date with my repair A+ More

by rene42188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Jan 20, 2025 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience working with Nicole here at South Bay Hyundai!

January 18, 2025

It has been an extremely disappointing experience. It is a matter of getting a good car but still being taken advantage of. We bought a certified pre-owned used car. We received the representation of More

by johnhellmann
Recommend Dealer
No
Employees Worked With
Steven Suh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you’ve faced regarding the missing key fob and the delays in communication. This is not the level of service we strive to provide, and we deeply regret falling short of your expectations.

...
16
...