South Bay Hyundai

Friendly, not pushy about extra services. Took care of all issues, and even asked if I qualified for specific discounts! Took care of all issues, and even asked if I qualified for specific discounts! More

Very disappointed with my last service visit. I wish I was told ahead of time that I was going to be charged $200 for a diagnostic evaluation even if I chose Not to go thru with the services bec I wish I was told ahead of time that I was going to be charged $200 for a diagnostic evaluation even if I chose Not to go thru with the services because they were too expensive for me. More

Had a great and easy experience having my vehicle serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. More

Long wait times which is understandable due to high demand but employees seemed annoyed when asked for help. It took 3 trips to the dealer to finish deal. First night was showed cars but then was told demand but employees seemed annoyed when asked for help. It took 3 trips to the dealer to finish deal. First night was showed cars but then was told someone else would come help as initial person helping us had to go but no one ever came so we left. Made appointment and came back on another date, when I returned I was there for about 3 hours only to be told car I was being sold couldn’t be found and I would have to come back again to sign papers. Whole process was messy, numbers didn’t match when reviewing payments made a comment about this and employee seemed upset only for him to walk back to financing and then come back and say they were mistakingly charging and extra $3500 in taxes. Came back third night and waited over to hours to meet with finance to close deal, when initially was told it would be tops a 30min process. Definitely would not recommend SouthBay Hyundai. Only person who had great attitude and seemed willing to help was Omar, every encounter with him was a pleasure and he wasn’t even the person helping me throughout this process. More

I went there through broker. No price hustles. With all paperwork’s done I only stay there less than 90 minutes. No price hustles. With all paperwork’s done I only stay there less than 90 minutes. More

Justin was very nice and helpful. I only looked at one vehicle so it was a simple sale. I waited a very long time for finance because only one advisor was available. I didn’t get a gr I only looked at one vehicle so it was a simple sale. I waited a very long time for finance because only one advisor was available. I didn’t get a great deal on my new car with this dealership but I’m happy with my Tucson. More

Jack Kim is an excellent representative for Hyundai. He knows his cars and is extremely helpful. He knows his cars and is extremely helpful. More

Omar made the proces easy and he went above and beyond to get us our new Ioniq 5. We were not considering the car but we love it and Omar made this happen for us. We are very grateful. Everyone there was am get us our new Ioniq 5. We were not considering the car but we love it and Omar made this happen for us. We are very grateful. Everyone there was amazing and accommodating. The facility itself is clean and very organized. More

good timely service. I will be back when I need help from a dealership - Thanks I will be back when I need help from a dealership - Thanks More

Jack is the best & the tech working on my car was thorough with video documentation thorough with video documentation More