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South Bay Hyundai

Torrance, CA

4.6
4,138 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,138 reviews

October 23, 2024

Everything we hoped they would be, after multiple bad experiences at other dealers. Thanks you guys More

by rthosler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

South Bay Hyundai responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

October 22, 2024

This location was very convenient. Received car exactly for what I was looking for. Staff made transaction easy. More

by boughb07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2024

The car is wondersul, but the delivery process was too slow, taking almost three hours, which is unconscionable. There were no credit issues (my FICO score is over 800), just unnecessary delays in paperw More

by stephenbloc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

South Bay Hyundai responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional experience, so we are disappointed to hear that yours was not up to par. We'll be sure to use it as part of our continuous improvement training with our staff.

October 20, 2024

very reasonable price and talks to you like a person. Expectation and budget sensitive discussion well met to my standards. More

by hgn12599
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that our team met your expectations! Please let us know if there is anything more that you need.

October 20, 2024

The advisor was very kind and the services were finished quickly. What I wanted was completely done. More

by gorbakoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Oct 22, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

October 20, 2024

I have been a customer since 2016. I have a great deal of respect for the people working at SBH. Calvin the service manager always acknowledge me when I come in for service. More

by jimverd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experiences with Calvin and our team at South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

October 19, 2024

Really really helpful, they really helped me select the car, to be honest I really didn't want to lease a car, but then they really showed me how it was in my budget. More

by mumer.naeem217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Hallak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

South Bay Hyundai responded

Thank you for this kind review! We are overjoyed to know that South Bay Hyundai's excellent customer experience stands out!

October 18, 2024

Their service department is excellent. Front man Kai took great care of me and even arranged transportation while my car was there. They fixed my car when other dealerships did a poor jo More

by Scorpio45lbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
Oct 18, 2024 -

South Bay Hyundai responded

There’s nothing better than receiving a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

October 18, 2024

If not for Jack, I would go somewhere else. I’ve had to bring in my car three times for an alignment that is still not aligned, but I don’t have the time to bring in yet again. Jack has been ve More

by JulianA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

South Bay Hyundai responded

We are sorry to hear about your experience and appreciate you reaching out to us. Please know that we understand your frustration and consistently check our prices against other local dealers to remain competitive. We will be sure to relay your kind words to Jack.

October 18, 2024

Never any issue in this location! I would show up with no schedule yet they are still super willing to help! I used to live in San Jose but I would drive down just to get my car servi More

by jyc360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
Oct 18, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

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