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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,136 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,136 reviews

October 09, 2024

The experience was very efficient and was very nice and accommodating. Would come again any day More

by DESI.LO212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 09, 2024

I never was introduced to the service department. I felt like the dealership consistently tried to sneak extras, such as an extended warranty, into the financing. If I did not like the car and the More

by Educator90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Andersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Collazo
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Oct 11, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback. We'll be sure to use it as part of our continuous improvement training with our staff.

October 08, 2024

Kei was very thorough! Service done quickly and in a reasonable time! Kei followed up with a text Thank you More

by marilynjoanyoung
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Y
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Oct 11, 2024 -

South Bay Hyundai responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

October 08, 2024

Everything was taken care of in order very quickly. Jack Kim was very friendly and answered all of my questions. More

by yjonly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lee
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Oct 11, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Jack was able to answer your questions. Please let us know if we can help you with anything else.

October 08, 2024

I like Jimmy Lee and his faithfullness. He was so kind and explained about car so detail and easy way. More

by JOSHUASHIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

South Bay Hyundai responded

Happy to learn our team here at South Bay Hyundai made car-buying easy for you. Enjoy your new ride and don't hesitate to reach out when we can help you again down the road.

October 07, 2024

Pretty good service experience. It was a little awkward going there the first time and I had to figure some stuff out for myself. More

by HAYMAN2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole (?)
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Oct 08, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business. Please don't hesitate to reach out if you have any questions.

October 07, 2024

Great customer service and very accommodating we loved MJ and everyone was very helpful we would recommend this dealer and the people who work there More

by iluvtherams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

October 06, 2024

I was very happy with the whole experience. Not too much sales pressure and the actual buying experience was pleasant. I felt like everyone was sincere and honest during the deal. More

by kurtgug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Hallak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do.

October 05, 2024

Great service great experience very thorough and very prompt and knowledgeable on everything about my car and i got a car wash at the end. More

by FLOWERSAMIR82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
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Oct 08, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by.

October 05, 2024

Service was good and was done on time. New waiting area and Uber service is great addition. More

by ritu.manrai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremey service was great
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Oct 08, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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