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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,136 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,136 reviews

September 26, 2024

Have dealt with this dealership before since I previously owned a hyundai. Have been happy with the service. More

by marystahura
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dealt with someone in finance dept, but not the two listed, Anthony Macias
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Sep 30, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

September 26, 2024

Ms.Hollie Knight who’s the advisor in service department, accommodate me very well with satisfaction of the service. More

by catherine.cacas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
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Sep 30, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to Hollie. Please let us know if there's anything else we can do for you.

September 25, 2024

My service advisor was so helpful she explained everything to me, she was so sweet, I'd like to keep working with her in the future! More

by sadies12girlcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Kuh
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Sep 30, 2024 -

South Bay Hyundai responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

September 25, 2024

It was a wonderful experience with Chris Axume! I am so happy with my Ioniq 5. Would definitely recommend to others!! More

by Kimso26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Axume
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Sep 30, 2024 -

South Bay Hyundai responded

We are ecstatic to hear that Chris and our team made sure you received the 5-star service you deserve! Thank you so much for taking the time to leave this review and please let us know if you have any questions!

September 25, 2024

Chris was amazing ! He knew what we wanted as soon as we got there. He had the car pulled up for us. His customer’s service is immaculate! He made us feel like family. W More

by ButtahWhips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

South Bay Hyundai responded

Thank you so much for your 5-star review! We couldn't be happier to see that Chris went above and beyond to provide you with an amazing experience. Congrats on your new Hyundai!

September 23, 2024

Charged me $725. 00 for an oil change. Had me wait 3+ hours, then told me afterward their mechanics get $205/hour. Next time I'm going to Jiffy Lube or Pep Boys. More

by Marhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

September 23, 2024

My experience with Hyundai South Bay is always amazing. Jack is so personable very kind, patient and always knowledgeable. More

by rush.raven.amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience. We hope to see you again!

September 20, 2024

The best dealership I have been everyone is so nice to you. Now my guy Jeffrey Mitchell he is the one the only best!!! He helped me out alot through some struggles. I now have my car that I wanted I recom More

by ERNESTOMADRIGAL76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

September 20, 2024

I was told that a 36 point check was I was not given the 36 point check list also my steel rims were replaced with plastic rims. Where are my rims also the fluids were not filled then was told to check our More

by PANCHOTAMALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience, Pancho. Please know, we've shared this feedback with our teams and someone from our service department will be contacting you shortly.

September 19, 2024

Chris is a great guy who really values his customers. He pushed to get us a deal we were happy with and took care of along the way. More

by davidspeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

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