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South Bay Hyundai

Torrance, CA

4.6
4,118 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,118 reviews

August 30, 2024

Very smooth leasing process. Ryan answered any questions I had after test driving the car a couple weeks ago, as well as during the paperwork part. Juan explained the lease stuff More

by terry.brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

South Bay Hyundai responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality customer service to every guest, and are pleased to hear that you enjoyed your experience with our team here at South Bay Hyundai!

August 30, 2024

Everything was So good. They are Very kind and have a heart to help me! More

by byunghokim59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 29, 2024

I had an issue with my car but they fixed the problem right away and made sure my car was okay! More

by phillip.paik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

South Bay Hyundai responded

Our service team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 29, 2024

Very professional staff with great service provided The waiting area was clean and well stocked with water, coffee and snacks More

by DAPHNE_JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

August 29, 2024

Mace was fantastic! He delivered our new 2024 Ioniq5 on the same day and although it was late at night, he was incredibly attentive, patient, and kind. He explained ever More

by Skyler's mom
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

South Bay Hyundai responded

It's great to know that Mace was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate your (and your dog's) recommendation! Enjoy your new Ioniq 5!

August 27, 2024

The service was great. The waiting room was stocked and clean. They finished the service quickly and professionally. More

by Mrjkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Knight
Aug 29, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 27, 2024

Went twice for oil change and jack was the first one to explain to me the breakdown of the cost and what was and wasn’t covered under my lease. Very helpful and informative. Great customer service. More

by bridgettkassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

August 27, 2024

Super easy purchasing process and they were very professional. I loved the newly remodeled showroom as well. More

by j724lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

South Bay Hyundai responded

It's great to know that our team at South Bay Hyundai was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

August 26, 2024

Great service from the beginning all the way to the end. Nice waiting room with free water, snack, and coffee. Also tables available to work remotely and tvs if you need a break. Restroom are clean and they More

by ANGELICACORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 29, 2024 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

August 25, 2024

Took way too long to fix my car. Spoke to multiple people only one guy knew what was going on. Then charged me an arm and a leg More

by Potato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Macias
Aug 29, 2024 -

South Bay Hyundai responded

We're so sorry to hear you were unhappy with your experience. Please know, we've shared this feedback with our teams.

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