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South Bay Hyundai

Torrance, CA

4.6
4,138 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,138 reviews

July 13, 2024

Antonio was the perfect person to help me buy my new car: thorough, thoughtful, and patient. Thank you for a terrific experience from the whole team at South Bay Hyundai. More

by DAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Hindi
Jul 15, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

July 09, 2024

My experience at South Bay Hyundai was awesome! Antonio was very knowledgeable and answered all of my questions on my new Santa Fe. The management team was awesome and came to meet me which was def More

by dmar0904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer from start to finish. And of course, we have to thank you for recommending us to your friends and family as well. If there is anything you need please feel free to let us know.

July 06, 2024

Great experience in buying my new car. Special thanks to Oscar ( sales) for making the process simple and also help make the right decision. liked the sales approach and not putting pre More

by pramod jayaram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Just ok. I went In for a scheduled oil change and it somehow took over 3+ hours. They didn’t update me or keep me informed. I had to ask for updates on my car More

by seelbachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve.

July 05, 2024

Was not able to fix recall issue on first visit. Made second appointment. Upon arrival second time, service department indicated they were busy, so I would need to leave vehicle for 4-5 hours. Will More

by joann.dubay
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other
Jul 08, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience.. Please know, we've shared this feedback with our teams.

June 28, 2024

Ryan was awesome at helping me chose the right car during my visit at South Bay Hyundai. I initially went in looking for a used car, but the sales guy was amazing and let me get a very good deal on a newer c More

by lhk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

June 28, 2024

Very pleasant atmosphere everyone was so helpful! Couldn't find a better team, 5 star for sure More

by Johnnied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

June 27, 2024

The Sales Representative (Anthony) was very professional throughout the buying process, patient with my questions and went the 'extra mile' to help with the few minor issues I had with my new vehicle. Over More

by lou24
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan M., Anthony Macias
Jul 01, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Anthony and our team. Please let us know if there's anything else we can do for you.

June 26, 2024

Service took a little longer than i fully expected, but happy my car was taken care of. There was a miscommunication about whether shuttles were offered to and from the dealership, but was taken care of ul More

by aaronermitano13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nicole
Jun 27, 2024 -

South Bay Hyundai responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. We value your feedback about communication and will be discussing it at our next staff meeting.

June 25, 2024

The staff there is great they actually care about their customers and don’t pressure you on anything Anthony my sales guy was amazing to do business with very cool guy . Richard Anderson is an amazing man More

by alexsisbleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Macias
Jun 27, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us a comment on your experience with Anthony, Mike and Richard. It's always a pleasure to hear how our staff was able to help a customer feel like family. If there is anything you need please let us know and we look forward to your next visit!

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