South Bay Hyundai

We worked with Omar to buy a new Ioniq 5 SEL. He was professional, honest, and accommodating. We originally reached out via their website, drove a car a couple weeks later, and bought one about a He was professional, honest, and accommodating. We originally reached out via their website, drove a car a couple weeks later, and bought one about a week after our test drive. Omar followed up with us at reasonable intervals (he was timely but not annoying). He also provided answers to all of our questions and generally made us feel welcome and comfortable. To summarise, Omar and the rest of the staff went above and beyond to get a car with the color and features we wanted (they did not have one on the lot so they got one from another dealer). Omar has been more than helpful after the purchase too---he made sure we are taking advantage of all the features and that the tech is set up correctly. We brought our own financing and the finance department was also really easy to work with (we made a mistake getting them the information from our credit union and they were able to correct the form and send it almost immediately, which was very helpful). While we were waiting for the car to be washed, Steven came by and chatted with us. He was super nice and made sure we were aware of all the benefits the dealership included in the sale (regular car washes, dropping in for an occasional charge of our Ioniq 5, etc.) More

It was all good. The people were kind, especially James Lee, who helped me a lot. The people were kind, especially James Lee, who helped me a lot. More

Justin was so helpful and patient. He went out of his way to be sure that the car buying timeframe did not take forever. I really enjoyed my experience with South Bay Hyundai! He went out of his way to be sure that the car buying timeframe did not take forever. I really enjoyed my experience with South Bay Hyundai! More

Vanessa was amazing and answered all the questions I had, she was friendly and had a smile on her face the whole time. she was friendly and had a smile on her face the whole time. More

Arrived on a Friday at 11:15 and mentioned they were so busy car would be ready next day. However online they had few afternoon appointments “wait at dealer” and they said that was false it wouldn’t be rea busy car would be ready next day. However online they had few afternoon appointments “wait at dealer” and they said that was false it wouldn’t be ready to wait there car service will be done until following day. More

It was very clean and everyone was very professional any questions I had were answered questions I had were answered More

Jack Kim did an exceptional job for me in an especially difficult situation, especially with regard to being patient!!! difficult situation, especially with regard to being patient!!! More

Very helpful. Great service. Ariana Kuh was kind and showed knowledge in service advising. Thanks Great service. Ariana Kuh was kind and showed knowledge in service advising. Thanks More

Great experience overall. Anthony and Ryan were great; helpful and friendly without being pushy or wasting our time. Would recommend. Anthony and Ryan were great; helpful and friendly without being pushy or wasting our time. Would recommend. More

The day of service was excellent. A text follow was given, which was very nice. The rep was going to check on car paint for me and a question/ concern I had on the service regarding t A text follow was given, which was very nice. The rep was going to check on car paint for me and a question/ concern I had on the service regarding the battery that was replaced. The Service Rep said she would “check on it and get back to me.” After three working days there was no response back. The follow up was poor after an excellent initial service experience. More