Back

South Bay Hyundai

Torrance, CA

4.6
4,115 Reviews
Contact Dealership

20433 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 4,115 reviews

May 05, 2024

Everyone answered our questions and followed through until the car was delivered. John and Steve were very accommodating. More

by gregoryhachigian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Getz
May 06, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

May 05, 2024

The staff here were all awesome! ! I would definitely recommend them!! Had a great experience!! More

by jetstopi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating and recommendation! We're glad you enjoyed your experience with us and we look forward to your next visit!

May 04, 2024

Everyone I worked with was helpful and kind. Car was as described. I'm very happy. More

by tim_obrien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

May 03, 2024

I always check with Jeremy to ensure that the technician thoroughly check out my car. The service was timely and efficient More

by damperk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

Jack Kim is spectacular and truly one of a kind. His ability to make the entire servicing experience painless is unparalleled. He's extremely knowledgeable about the details of my car, finds ways to More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that Jack has exceeded your expectations! Please let us know if there is anything more that you need and thank you for being our customer.

May 03, 2024

Very professional service department. Service was done in a timely fashion. They do not try to sell you any unnecessary service items. More

by virendrakadakia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
May 06, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

May 03, 2024

Poor customer service, Took several attempts to fix my NEW CAR. Service technicians made us feel as if they were doing us a favor when speaking to us. More

by LSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nicole, arianna
May 06, 2024 -

South Bay Hyundai responded

We're very sorry to see the low rating and to hear about your experience. Our team consistently strives to provide our customers the best possible customer service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

May 03, 2024

Extremely clean and hospitable with snacks, coffee and water stocked in the waiting area. Staff are extremely friendly, taking time to explain all your questions. Free car wash is available, which made me More

by clee12017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

May 03, 2024

Service writer was exceptional friendly and knowledgeable She kept me up to date with my car More

by CIVITELLOPATRICIA722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name 5 stars
May 06, 2024 -

South Bay Hyundai responded

What a great rating and review! We're so glad you enjoyed your experience working with us, and we look forward to working with you again!

May 02, 2024

Really appreciated the effort to find the right car and the deal that made sense for our needs. More

by jalt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Richard and Eduardo were able to help make your visit stress-free! Don't hesitate to reach out if you have any questions.

...
78
...