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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.6
4,114 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,114 reviews

May 01, 2024

The service folks were polite and respectful but there was miscommunication about the completion of the job and I waited an extra 45 min. that was completely unnecessary. More

by sdresich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

South Bay Hyundai responded

We are happy to hear that our team was polite and respectful. We understand your frustration about the miscommunication and appreciate your patience.

April 30, 2024

The employees at the dealership were all outstanding, from the day I bought the my car, buying parts from them to may first service. More

by rasakatani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experiences at South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

April 30, 2024

I have been going to South Bay Hyundai for several years now and I am always satisfied by their care and support. They are amazing! More

by phillip.paik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

South Bay Hyundai responded

What a great recommendation and review! We're so glad you have enjoyed your experiences working with our team, and we look forward to working with you again!

April 30, 2024

Anthony and the dealership made transaction very simple and painless:) I would recommend them to anyone in Torrance. More

by dsaldana1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
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Apr 30, 2024 -

South Bay Hyundai responded

Thank you for taking the time to leave us a comment on your experience with Anthony. It's always a pleasure to hear how our staff was able to help a customer have a simple and painless time. If there is anything you need please let us know and congratulations on your new Hyundai!

April 30, 2024

Jeremy has been amazing from the first time I got my car serviced at Southbay Hyundai. I refuse to go to another advisor. More

by LCARTELE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
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Apr 30, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you enjoyed your experience working with Jeremy, and we look forward to working with you again! If there is anything more we can do, please let us know.

April 29, 2024

Great and easy experience. Dropped the car off at my house and spent as much time as I needed to go through the operation. More

by evan.domingue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

South Bay Hyundai responded

All of us at South Bay Hyundai take pride in providing exceptional service to our customers and we are glad to see that was your experience! We are pleased to hear that our team was of great assistance to you and will make sure they hear about your nice words. If there is anything more we can do for you let us know.

April 28, 2024

The staff was very friendly. Not pushy. The experience was comfortable. The loan process was also completed in a reasonable amount of time. More

by wsanchi40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

April 28, 2024

South Bay Hyundai is an outstanding dealership. The sales staff staff are well trained and eager to help and answer questions about their products. Looking forward to working with the service dep More

by jpearey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Macias, Daniel Jung
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Apr 29, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that our team exceeded your expectations and was able to answer all of your questions! We will make sure they hear all about it! Please let us know if there is anything more that you need.

April 27, 2024

Our salesperson was straight forward, helpful, WELL informed about his product, and generally very encouraging. We NEVER felt the "hard sell", but instead sensed his confidence in an excellent product More

by dchristo55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Getz
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Apr 29, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

April 27, 2024

Nicole Nelson is rude. I was the third car to pull in for service first thing in the morning and she proceeded to help the fourth person after me. After I told her I was th More

by klynncmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
Report | Print
Apr 29, 2024 -

South Bay Hyundai responded

Thank you so much for your valuable feedback. We'll be sure to use it as part of our continuous improvement training with our staff and are sorry we caused you frustration.

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