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South Bay Hyundai

Torrance, CA

4.6
4,128 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,128 reviews

April 18, 2024

Justin was a great sales person. Great help to get my new car thank you More

by ambrocio.garcia25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback and are pleased we were able to assist!

April 18, 2024

Great customer service with friendly workers. Really enjoyed my experience and appreciated the professionalism of everyone I met. More

by REDMORE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Macias, Angel LiWang, Daniel Jung
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

April 17, 2024

My car doesn’t function anymore after your first service, first didn’t start any more and now shakes and makes noises. You don’t even give a call back to me after I called Hyundai service few times. I am not More

by hengame.sadeghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

South Bay Hyundai responded

We're so sorry to hear about this experience. Please know, we've shared this feedback with our teams and someone from our service department will be contacting you shortly.

April 17, 2024

Jack is the best. Always straightforward and upfront about everything. Found the real problem that another dealer/serivce center had missed and fixed the problem. Alwa More

by TIMDAYRPV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation from a loyal customer. Thank you! Please don't hesitate to reach out if you have any questions.

April 17, 2024

Excellent customer service. Jack and his team were very polite and professional, and kept me updated. More

by bryantaylor98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Jack. Please let us know if there's anything else we can do for you.

April 17, 2024

Nice new waiting area. Really comfy. Yummy snacks and drinks. Good customer service with friendly workers. More

by jmlphoto88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Apr 18, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 17, 2024

Great showroom complete with coffee and snacks. Staff are very friendly and not pushy. Service department also very nice people who explain the issues of your car.m trouble and what to expect. More

by DANILO.MORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Conover, Daniel Jung
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! Please reach out if we can help you with anything else.

April 17, 2024

Everything was great until I was jerked around with the pricing of the extended warranty. Was initially quoted a price of $7,000 but later in the financing department, was then quoted prices of $6,400. The More

by garybrightwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your 5-star rating. We appreciate your honest feedback and take it to heart as we are always looking to improve our services. We apologize for any miscommunications.

April 17, 2024

Dylan was very attentive and he got me in and out with my service efficiently. More

by gilkeysterling72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

South Bay Hyundai responded

Thank you for your excellent review. We are so pleased to hear that Dylan gave you efficient service. Let us know if we can answer any questions.

April 16, 2024

great experience, great staff, smooth process. would def recommend this John and South Bay Hyundai More

by ian
Recommend Dealer
Yes
Employees Worked With
John Getz
Apr 18, 2024 -

South Bay Hyundai responded

It's great to know that John and our team at South Bay Hyundai were able to provide you with a smooth experience. We're all about addressing your needs first and we appreciate the recommendation!

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