South Bay Hyundai - Service Center

Getting an appointment was no problem, but helping the service desk to find the right code for MPG reimbursement for my Hyundai took some effort! Fuse for recall took 2 hrs to complete. service desk to find the right code for MPG reimbursement for my Hyundai took some effort! Fuse for recall took 2 hrs to complete. More

Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of service provided. More

Great customer service! Quick turnaround. Clean waiting room. Friendly staff. Welcoming environment. No complaints. Five star service. Quick turnaround. Clean waiting room. Friendly staff. Welcoming environment. No complaints. Five star service. More

Easy to make appointment for service and finished on time. Lei Yukimura provided great customer service. time. Lei Yukimura provided great customer service. More

I called ahead to alert the service personnel of my impending two drop off. The staff was ready to assiat me and handled my repair the same day. impending two drop off. The staff was ready to assiat me and handled my repair the same day. More

They said car was ready to be picked up. I paid then stood out in the cold waiting for 15 minutes no car . No place to sit outside. Went in to ask what the hold up was and they had no clue I paid then stood out in the cold waiting for 15 minutes no car . No place to sit outside. Went in to ask what the hold up was and they had no clue where my car was. They finally found it . More

Did not Rotate tires, but told me was done. Had to put air in tire the day after the service. And I was charged for tire rotation which was not done. Merry Christmas. Had to put air in tire the day after the service. And I was charged for tire rotation which was not done. Merry Christmas. More

Jack has always been super helpful! Very patient in explaining what services are needed and not needed. Will continue to be his customer! Very patient in explaining what services are needed and not needed. Will continue to be his customer! More

Service was fast and courteous car was returned to me in beautiful condition. Great experience beautiful condition. Great experience More

In my recent visit to Hyundai, I had an exceptional experience with Calvin from the moment I asked him about what services were necessary to keep my car running smoothly. Calvin is always very attentiv experience with Calvin from the moment I asked him about what services were necessary to keep my car running smoothly. Calvin is always very attentive and knowledgeable with my car needs, and treats me like a VIP customer. During this particular visit, I wasn't feeling well, and I had to go to the doctor. Calvin showed empathy and made sure my car would be ready in time, even cleaning it up for me when I expressed my concerns. To ensure I had all the information I needed, he went above and beyond. He was gracious, patient, and genuinely cared about resolving my concerns. The most impressive aspect of their service was his proactive communication; they followed up to ensure I was completely satisfied with my purchase. He even provided helpful tips on how to make the most of my new car. Calvins professionalism and dedication turned what could have been an ordinary transaction into a memorable experience. I highly recommend Calvin for his outstanding customer service. I pass up multiple dealerships to come to South Bay Hyundai because I know I will be treated with dignity and respect. More