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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,285 Reviews

2,285 Reviews of South Bay Hyundai - Service Center

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February 15, 2024

Improved/comfortable lobby for customers👍🏼 still needs to improve customer services & communications for that matter More

by romer3m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wasn’t introduced to any of them
Feb 16, 2024 -

South Bay Hyundai responded

Thank you for your kind rating. We appreciate your honest feedback and will be discussing it with our teams.

February 15, 2024

Excellent and cordial staff. Very nice waiting area. I left my car overnight (my appointment was at 2:00 pm and there wasn't enough time before service center closed for the da More

by gito1956
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know her name, blond woman at the counter.--very nice!
Feb 16, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We will share your kind words with our team.

February 15, 2024

fast friendly and informative I really appreciated the ride home thanks and I will see you again soon More

by lee39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating and review! We're glad you enjoyed your experience with us and we look forward to your next visit!

February 15, 2024

Great job, friendly customers care, car was washed. Got car back in a reasonable time. More

by GREG2SEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do.

February 14, 2024

I was told when I bought the car that I was getting a protection plan that covered everything. Turns out, it covers “everything but maintenance”. I asked how much a maintenance plan was. I guess that was More

by Liv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the people I worked with, and you have face pictures on like 20% of the people here. Not helpful to make this a required step.
Feb 14, 2024 -

South Bay Hyundai responded

We appreciate you and your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one and we are sorry for any miscommunications along the way.

February 09, 2024

I was amazed on the new facility, it has all the amenities and the staff was amazing. More

by MJDALEGEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
Feb 09, 2024 -

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

February 07, 2024

Southbay Hyundai has quick service and great waiting area. New construction looks very nice and clean. More

by tyi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

South Bay Hyundai responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

February 07, 2024

The dealerships location is finally back to being completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. More

by cheyenneemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Mike "MJ" Juarez
Feb 09, 2024 -

South Bay Hyundai responded

We're glad to know you enjoyed the top-notch service and amenities at South Bay Hyundai! Thanks for taking a moment to share your experience. We hope to see you again soon!

February 07, 2024

Service writers--Jeremy--and gentleman who released car to me--both fantastic pros! Knowledgeable, efficient, great interation! More

by taylor57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

South Bay Hyundai responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

February 03, 2024

I am always impressed by South Bay Hyundais fair & honest approach to our car servicing. Tell what they are going to do and about how much it will be. More

by RPGILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Feb 06, 2024 -

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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