South Oak Dodge Chrysler Jeep

2016 Dodge Charger So on December 31 I bought a 2016 dodge charger brand-new. I really liked the car but I came to find out that with a three-year-old kid in a car seat So on December 31 I bought a 2016 dodge charger brand-new. I really liked the car but I came to find out that with a three-year-old kid in a car seat it does not work out very well so I wanted to trade it in for a 2017 Ford explore . When I went to Bill kay Ford to test drive the explorer they ran the Vin on the charger. I bought the charger with 318 miles and they still ran the Vin because I had 4900 miles on the car when I traded it in. Come to find out the car was in an accident in June 2016 six months before I bought the car and they still sold the car to me is a brand-new car. The Carfax report said it happened in Missouri and they got the car on a dealer trade so supposedly they never knew about the accident. So when I asked what I would get back for the car they told me $23,000 cash value or $4667 towards trade-in and Bill K Ford) I got 25,500 for trade-in so I am very disappointed with South Oak dad and I will never ever buy another vehicle from them or refer anybody to them. More

Easy and quick experience Bought a new Cherokee, service was very quick and extremely pleasant. John was very informative through the whole process. I definitely recommend goin Bought a new Cherokee, service was very quick and extremely pleasant. John was very informative through the whole process. I definitely recommend going there. I will be back for another vehicle. They blow away the competition!!! More

2017 All Black Cherokee Just purchased my 2017 Jeep Cherokee with the help of Robert. I had specific needs with payments and a certain type of Cherokee, which Robert was ab Just purchased my 2017 Jeep Cherokee with the help of Robert. I had specific needs with payments and a certain type of Cherokee, which Robert was able to accomplish! Very satisfied customer and would highly recommend! More

Right Down To Business My personal vehicle had died on a Saturday and I went in to South Oak on a Monday evening. Within minutes of my arrival Marvin was there to assist me. My personal vehicle had died on a Saturday and I went in to South Oak on a Monday evening. Within minutes of my arrival Marvin was there to assist me. In no time he had me out on a test drive in a vehicle similar to the one I had come in to look at (the specific one was at the dealership for was at an offsite lot which Marvin sent someone to get). Shortly after that we were working out the details and I was purchasing my NEW 2017 Jeep Patriot 75th Anniversary Edition! At no time did I ever feel any pressure or that I was being pushed by Marvin. He was straight up with me the entire time and made the entire auto purchasing experience a pleasant one. I'll definitely be recommending Marvin to anyone I know thats looking to purchase a new vehicle. More

Hooked me up Got exactly what I came in looking for,Jeep Grand Cherokee limited Dave Dimro and Leo Estrada were very helpful and down to earth with me. Got exactly what I came in looking for,Jeep Grand Cherokee limited Dave Dimro and Leo Estrada were very helpful and down to earth with me. More

Sales bullies I was told that $3000 down would get me the vehicle. Then my sales rep Mike Reid came back and said that the bank needed another $1000 down because o I was told that $3000 down would get me the vehicle. Then my sales rep Mike Reid came back and said that the bank needed another $1000 down because of the upside-down on my trade. Mike told me that I could choose when to have the other $1000 check ran. I chose a date two weeks out to ensure that the funds would be available. Both checks were ran the next day. Now no one will return my calls or emails. False and misleading information was given to me. More

Lied too I with internet sales an someone at the dealer I explained my issue of being upside down by thousands in a 05 expedition I purchased from another deal I with internet sales an someone at the dealer I explained my issue of being upside down by thousands in a 05 expedition I purchased from another dealer because of bad credit , they explained they could help me get into a new jeep grand Cherokee with no money down ,,,, so I came into the dealer feeling confident , an it all turned out to be a lie ,,,,,,,,,, More

Worst service I’ve experienced ever. Jonathan needs customer service training, as he had no empathy for my situation. There was no sense of urgency. Joe Bennish is a rude man. Jonathan needs customer service training, as he had no empathy for my situation. There was no sense of urgency. Joe Bennish is a rude man. More

Terrible Experience I have purchase 4 vehicles with South Oak Dodge. My last vehicle was a lease I went into South Oak Dodge about two months before my lease was going to I have purchase 4 vehicles with South Oak Dodge. My last vehicle was a lease I went into South Oak Dodge about two months before my lease was going to end and in they got me a very good deal on a brand-new Pacifica. I was told by several sales people that you can turn in your car before the lease so I started to look and found something. But that isn't the truth you're still liable for your lease payments and or the lease payments should be factored into your new price of the car but South Oak Dodge neglected to inform me and or put the lease payments into the price of the new vehicle. I did not know this until I got a final bill for my first lease financial company. When I went back to South Oak to tell them that they did me wrong for not adding that into my monthly payments and for not informing about it they said it was my fault. It's not my fault they do terrible business! I never had problem before or I would've never went back to them. So stay far far away from them. They do terrible business!!!!!! More