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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
3,167 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,167 reviews
October 10, 2025
Excellent, attentive service. Planning my next visit to get new tires and shocks. Thank you. Planning my next visit to get new tires and shocks. Thank you. More
by MKVAUGHN
Verified CustomerEmployees Worked With
October 09, 2025
Very friendly and knowledgeable took care of everything. Very friendly and knowledgeable took care of everything. Easy scheduled appointment and in and out quickly. Very friendly and knowledgeable took care of everything. Easy scheduled appointment and in and out quickly. More
by Critterclark42
October 09, 2025
Tina is more concerned about bottom line dollar, and upsells. This is not the first time I've experienced this treatment and for that reason I WILL NOT return here for service. upsells. This is not the first time I've experienced this treatment and for that reason I WILL NOT return here for service. More
by A.Fane
Employees Worked With
Samantha (4 rating) & Tina (1 rating)
October 09, 2025
Top shelf dealership from the service writers service itself and sales always very helpful and accommodating fast turnaround time thank you everyone at the Southern airport facility itself and sales always very helpful and accommodating fast turnaround time thank you everyone at the Southern airport facility More
by goingfast09
October 08, 2025
Service was fast and excellent thank you southern jeep and ram awesome guys keep it up and ram awesome guys keep it up More
by toriuslangston95
Employees Worked With
October 07, 2025
High rating in all areas except maintenance cost. Cusomer waiting room and facilities exceptionally clean. Cusomer waiting room and facilities exceptionally clean. More
by DEWEY.L.BLAKE
Employees Worked With
October 07, 2025
There was a complete lack of urgency or customer support. Hidden fees were added upon completion, and the team was dismissive and unhelpful until corporate got involved. The department needs significant deve Hidden fees were added upon completion, and the team was dismissive and unhelpful until corporate got involved. The department needs significant development and a new leadership approach. More
by carreranie.steph
October 06, 2025
Good customer service. Friendly customer support. I am very happy with this dealer service. Keep up the good work. Friendly customer support. I am very happy with this dealer service. Keep up the good work. More
by pradhanga1
October 05, 2025
Tina and team did a great job. Unfortunately the dealership seems greatly understaffed in both mechanics and service supervisors. S.th. for management to address. Unfortunately the dealership seems greatly understaffed in both mechanics and service supervisors. S.th. for management to address. More
by SPILLMEIER
Employees Worked With
Tina
