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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
3,167 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,167 reviews
November 12, 2025
Excellent job working the issue of the puncture on the rear tire since they were only days old. Got great feedback and a rental unit for the time they needed to inspect. rear tire since they were only days old. Got great feedback and a rental unit for the time they needed to inspect. More
by mecook29
Verified CustomerEmployees Worked With
November 12, 2025
Very transparent salesmanship. Did their best to meet my needs in a car. Went above and beyond getting me the best deal on my new vehicle! Did their best to meet my needs in a car. Went above and beyond getting me the best deal on my new vehicle! More
by DERICKSON19
Employees Worked With
Hadiya, Keshawn, and Terrance
November 12, 2025
Great place to have done business with you I will not recommend you as a place to buy a car to any of my friend on how I was treated by your sales staff but as far as service I have had no issues recommend you as a place to buy a car to any of my friend on how I was treated by your sales staff but as far as service I have had no issues More
by WMSLD614
November 11, 2025
I experienced the WORST customer service ever recently and I’ve been coming to this dealership for more than 3 years! The staff was extremely rude and condescending to me and I waited nearly 4 hours for a and I’ve been coming to this dealership for more than 3 years! The staff was extremely rude and condescending to me and I waited nearly 4 hours for an “Express Oil Change”. Received a digital invoice for $14 but was forced to pay nearly $100! Overall, just poor customer service and I won’t be returning unless they make changes w/ certain staff! More
by NeverAgain
November 10, 2025
Dependable and fair. Always professional and courteous Make sure you pay your workers a living wage and reward loyal and people that stay with you. Again your employees a Always professional and courteous Make sure you pay your workers a living wage and reward loyal and people that stay with you. Again your employees are the only reason I keep coming back. More
by frederick44va
Employees Worked With
Tina
November 10, 2025
Always a pleasure to take my car here for service. Thank you. R/Jack M. Thank you. R/Jack M. More
by menendj
Employees Worked With
November 10, 2025
My truck was in great mechanical shape I went in for a headlight replacement and I ended up leaving with an engine light on a broken air intake and a sensor unplugged, how’s that happen on a headlight bul headlight replacement and I ended up leaving with an engine light on a broken air intake and a sensor unplugged, how’s that happen on a headlight bulb replacement absolute trash mechanics there. More
by emily6saults
November 10, 2025
Service rep was very helpful understanding and flexible. Glad to have my truck serviced under her supervision Glad to have my truck serviced under her supervision More
by jdickinson13
