Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Hyundai Newport News
Newport News, VA
1,630 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,630 reviews
July 27, 2024
Great friendly staff with a comfortable waiting area with complimentary water and coffee. I've been coming here for all my warranty oil changes for the last 3 years. complimentary water and coffee. I've been coming here for all my warranty oil changes for the last 3 years. More
by CHRIS A
Verified CustomerEmployees Worked With
July 26, 2024
Everyone at the dealership seemed to be very professional, courteous and the service was very prompt. professional, courteous and the service was very prompt. More
by kimbold2000@yahoo.com
Employees Worked With
July 26, 2024
I have to say Jeff was exceptional I was a very distraught respiratory therapist stranded in Hampton Virginia he efficiently and swiftly assisted me and getting a loaner vehicle while my vehicle wa distraught respiratory therapist stranded in Hampton Virginia he efficiently and swiftly assisted me and getting a loaner vehicle while my vehicle was maintained Hyundai definitely stands by their warranty I had no issues in my car is running fine exceptional wonderful service highly recommend these gentlemen and I will always return from the bottom of my heart I truly thank you Jeff for assisting me in such a hard time More
by sjharris28
July 24, 2024
They're very knowledgeable of the cars they service, and they do great work fixing them. they do great work fixing them. More
by JK4094581
Employees Worked With
July 22, 2024
Don't know who you're referring to. Supposed to receive a call from Larry when my recall parts come in Supposed to receive a call from Larry when my recall parts come in More
by mwlandes
Employees Worked With
July 05, 2024
I have not had opportunity to use Southern Hyundai enough to give an overall fair rating except two employees In the Service Dept. Brenda Messer and Larry Fowler who were very professional in rendering. the to give an overall fair rating except two employees In the Service Dept. Brenda Messer and Larry Fowler who were very professional in rendering. their service to me. I am, however, dissatisfied with the way in which the Auto personnel handled the matter of the Recall on my Auto. I have no knowledge nor written information that this matter has been resolved and that gives me great concern about the safety of my vehicle. I would like further information regarding this problem. More
by DELLAGRAY1029
Employees Worked With
Larry Fowler, Brenda Messer
July 04, 2024
I did not have an appointment and I was greeted by Brenda who was very helpful and willing to see me. She was understanding and friendly she put me at ease, as I was concerned about my vehicle. who was very helpful and willing to see me. She was understanding and friendly she put me at ease, as I was concerned about my vehicle. More
by TONIAMCMILLIAN7
Employees Worked With
Brenda Messer, Brenda Messer
June 28, 2024
Worst service I’ve ever experienced at a dealership, still having issues with my vehicle after only having it for less than a month no one communicates barely can get someone on the phone. still having issues with my vehicle after only having it for less than a month no one communicates barely can get someone on the phone. More
by Keeloww09
Employees Worked With
June 23, 2024
I had a great experience with Southern Hyundai! My Sister and I came in late on a Saturday evening and worked with Joel. He was a super nice guy and very funny! We even have our own song now - Ro My Sister and I came in late on a Saturday evening and worked with Joel. He was a super nice guy and very funny! We even have our own song now - Royals by Lorde... I'm going to think of Joel every time I hear it. It really was the most fun I've ever had buying a car! All of the other folks that were in the showroom were very friendly and welcoming. We made the deal and I came in Monday to sign the paperwork. I worked with Catherine Gordon on financing, she was a wonderful person and very professional. All in all, I highly recommend Southern Hyundai to anyone looking for a car. More
by kjustis1
June 23, 2024
The service Consultant was attended and nice about my visit for a oil change. The oil change was done in a timely manner. visit for a oil change. The oil change was done in a timely manner. More
by ew
Employees Worked With
