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Southern Hyundai Newport News - Service Center
Newport News, VA
1,094 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,094 Reviews of Southern Hyundai Newport News - Service Center
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June 08, 2025
Was informed about the problem with the vehicle, gave us a estimate of the cost and our vehicle was ready before closing. a estimate of the cost and our vehicle was ready before closing. More
by CARLP36
Verified CustomerEmployees Worked With
June 08, 2025
I have never had a bad experience here. Everyone has been very friendly and professional. I personally choose to wait at the dealership and their lounge is comfortable with waters and snack Everyone has been very friendly and professional. I personally choose to wait at the dealership and their lounge is comfortable with waters and snacks. I strongly recommend this dealership. More
by CHARITY.SEITZ
June 08, 2025
All the staff are very professional. Jeff was super helpful figuring out what I needed. I really appreciated getting a ride to and from my job. Jeff was super helpful figuring out what I needed. I really appreciated getting a ride to and from my job. More
by dweisenberger2
June 08, 2025
I dropped my car off at 8:20 am. Car was ready around 9:30. A message was left on my house answering machine. I called the dealership number that was in a business card I got off the Car was ready around 9:30. A message was left on my house answering machine. I called the dealership number that was in a business card I got off the desk and no one answered. Called another number and was told that everyone was busy with customers and they took a message and I would get a call back. Waited about an hour and no call back. Went to the dealership and was told that he left a message on my answering machine. I was not home waiting on a call from him to pick me my car. I was 5 to 10 minutes from the dealership. He was supposed to call my cell phone not my house phone. When I questioned him he said Well That’s The Number That I Had. I didn’t get my car until 1:00 pm. No apology. It sat out front for over 3 hours while I waited on a phone call. The last time I had my car serviced I got a call on my cell not my house phone. More
by VATOR61
Employees Worked With
June 08, 2025
I am a senior citizen wish you could haven given me the senior discount this was a hard month I wasn’t expecting to get a flat tire you all have always been so good to me since I got the car from you all. senior discount this was a hard month I wasn’t expecting to get a flat tire you all have always been so good to me since I got the car from you all. More
by BONNIEBLUE20
June 07, 2025
Service advisors were very helpful and accommodating. Service was done as requested and done relatively quickly. Appreciate the excellent service and communication. Service was done as requested and done relatively quickly. Appreciate the excellent service and communication. More
by dleblancva
Employees Worked With
June 07, 2025
High quality services, very fast, High recommended for hyunday and non hyunday cars. I use it for all my cars. hyunday and non hyunday cars. I use it for all my cars. More
by NALEMANH
Employees Worked With
June 06, 2025
It is always a pleasant experience at Sputhern Hyundai in Newport News. The care and quality of service is top notch! Newport News. The care and quality of service is top notch! More
by dupleez
Employees Worked With
June 06, 2025
Execlent services very helpful worker’s specialy Jeff Moien is the best I will recommend all my friends Moien is the best I will recommend all my friends More
by omidisheer
Employees Worked With
Other Employees :
All the people in the dealership in this location are very good and helpfulGod Bless you guys
June 06, 2025
Friendly staff and quick appointment time and length of appointment as well. Frustrating to get incessant email and text follow ups for ratings with a required number of words. appointment as well. Frustrating to get incessant email and text follow ups for ratings with a required number of words. More
by Jenna & Tony
