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Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
4,965 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,965 reviews
June 13, 2024
Certified Pre Owned Tucson with 100K mile powertrain warranty with excessive oil consumption. Months ago dealership told me they would not do oil consumption test until I paid for a combustion chamber c warranty with excessive oil consumption. Months ago dealership told me they would not do oil consumption test until I paid for a combustion chamber cleaning even though it was not in my maintenance schedule. Months later, when I asked again, they said Hyundai changed the policy and would do the test but would still not do combustion cleaning. Our vehicle used Used 1qrt and 2 oz in 1400 miles, We were told, that was 2oz less than required amount to fix under warranty. Now we are out of warranty and vehicle is using close to 4 quarts between oil changes. We have 2 Hyundai vehicles but will never buy another if this is not fixed. More
by MELKINS98
Verified Customer
Helpful June 13, 2024
I actually enjoyed hanging out in the service center and the lobby as I waited on my vehicle and the people are so friendly the lobby as I waited on my vehicle and the people are so friendly More
by ROJUKIM823
June 12, 2024
Friendly. Helpful. Efficient. I ove the service and the courtesy of the personnel. Thank you! Helpful. Efficient. I ove the service and the courtesy of the personnel. Thank you! More
by EDRIE.BAYS
Employees Worked With
June 12, 2024
Mike at the Hyundai service center was great; personable and professional. And the work on my car came in costing significantly leas than quoted. Overall great customer experience. and professional. And the work on my car came in costing significantly leas than quoted. Overall great customer experience. More
by Bforeman444
Employees Worked With
June 12, 2024
The sales team is amazing did their job to get ne the vehicle I wanted. However as a company they are horrible. I looked at three vehicle on the lot and they all where dirty. Trash in the third row seat, vehicle I wanted. However as a company they are horrible. I looked at three vehicle on the lot and they all where dirty. Trash in the third row seat, cow webs, the cup holders where sticky. My vehicle was some sticky residue on the 4x4 shift and when I said something the service manager gave me a look while he had it cleaned. More
by AARON.AKERS1854
Employees Worked With
Jordon
June 12, 2024
Friendly and followed up; been nice it took less time to get new motor approved and installed. get new motor approved and installed. More
by ROBIN670
Employees Worked With
June 12, 2024
They do great work and Danielle Starkey and everyone up front is a pleasure to deal with. They have definitely kept me happy. front is a pleasure to deal with. They have definitely kept me happy. More
by joe assaid
Employees Worked With
June 12, 2024
Staff made it easy and fast to get in and out in time. Personal who works with the rental department took his lunch time to be able to get me in a vehicle. Personal who works with the rental department took his lunch time to be able to get me in a vehicle. More
by REYNA7087
Employees Worked With
June 12, 2024
This was the first time bringing my vehicle when just purchasing from ride today side The gentleman checking me in was very rude when it came to discussing the price of the diagnostics and the warranty m purchasing from ride today side The gentleman checking me in was very rude when it came to discussing the price of the diagnostics and the warranty made me feel my warranty would not probably be covering anything. When mention needing to keep apt for the following Friday he was very upset to find out it was at 340 and ugh threw hands up saying we close at 5. I did reach out to speak to service and no one has returned my call still This was not a good experience all and it should not have gone that way at all . More
by Jaydbay
Employees Worked With
June 12, 2024
Danielle was very instrumental in making sure I was taken care while my car was being service. She made sure to update me on vehicle progress. She also make sure that hyundai covered the cost of my vehicle r care while my car was being service. She made sure to update me on vehicle progress. She also make sure that hyundai covered the cost of my vehicle repair and car rental. More
by monicarmcneil
Employees Worked With
