Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,639 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Two days before the New Year’s, I had an issue with my vehicle. I call the dealership and they call me back within 10 minutes which I thought was really fast.! I’m thinking that his name was Howard, but I vehicle. I call the dealership and they call me back within 10 minutes which I thought was really fast.! I’m thinking that his name was Howard, but I’m not really sure but he helped me out and I could drive my car again! Thank you for saving the day🤩 Joyce Bell More
I had an appointment for an oil change and inspection. It took over two hours. Completely unacceptable. It took over two hours. Completely unacceptable. More
My car gets serviced promptly. The employees explain everything. And I trust Auto Team to only fix the things that are needed The employees explain everything. And I trust Auto Team to only fix the things that are needed More
Excellent and friendly service. Made sure I was satisfied and made sure I understood everything that had been done. Made sure I was satisfied and made sure I understood everything that had been done. More
Beautiful new facility and lot for this dealership. Excellent advisors and service. Comfortable waiting area. Excellent advisors and service. Comfortable waiting area. More
They were very hospitable, friendly, clean, inviting, thoughtful, knowledgeable, informative, courteous, and great to work with ! thoughtful, knowledgeable, informative, courteous, and great to work with ! More
I like the fact that you don't have to schedule an appointment for a oil change. I made an appt anyway and was pleasantly surprised to get an appt for that week instead of months away. I forgot to b appointment for a oil change. I made an appt anyway and was pleasantly surprised to get an appt for that week instead of months away. I forgot to bring my coupon with me to the appt but Nissan honored it anyway and Megan found a better coupon for me and I had to pay even less money for the oil change than what the coupon I had did. I love Nissan, they are the best!! More
Not sure who Troy Brickner is but Norris Timmons was the sales associate we worked with and he was very kind, knowledgeable and efficient. Everyone we encountered there at Southern Team seemed to uphold hi sales associate we worked with and he was very kind, knowledgeable and efficient. Everyone we encountered there at Southern Team seemed to uphold high standards of professionalism. More
Felt Sam tried to intimidate me into buying wipers so my car would pass inspection. Told me if I didn't buy they would have to put a rejection sticker on my car, would have to come back after I replaced th car would pass inspection. Told me if I didn't buy they would have to put a rejection sticker on my car, would have to come back after I replaced them to be reinspected. I protested told him to go take a pic of the damage to my blades, he came back 5 min later and said they would pass, which I knew they would. More
Buying experience was good but took a long time and having to watch the “Warranty animation film” was very annoying when we kept saying we were not interested. having to watch the “Warranty animation film” was very annoying when we kept saying we were not interested. More