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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,639 Reviews

5,639 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 03, 2025

Two days before the New Year’s, I had an issue with my vehicle. I call the dealership and they call me back within 10 minutes which I thought was really fast.! I’m thinking that his name was Howard, but I More

by CCOUGAR351C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody
January 03, 2025

I had an appointment for an oil change and inspection. It took over two hours. Completely unacceptable. More

by jason.fender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Tucker
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

My car gets serviced promptly. The employees explain everything. And I trust Auto Team to only fix the things that are needed More

by THOGUE660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Excellent and friendly service. Made sure I was satisfied and made sure I understood everything that had been done. More

by LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Beautiful new facility and lot for this dealership. Excellent advisors and service. Comfortable waiting area. More

by lisager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

They were very hospitable, friendly, clean, inviting, thoughtful, knowledgeable, informative, courteous, and great to work with ! More

by SKLTNEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I like the fact that you don't have to schedule an appointment for a oil change. I made an appt anyway and was pleasantly surprised to get an appt for that week instead of months away. I forgot to b More

by dwhite62.dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Not sure who Troy Brickner is but Norris Timmons was the sales associate we worked with and he was very kind, knowledgeable and efficient. Everyone we encountered there at Southern Team seemed to uphold hi More

by Bdsettershome
Recommend Dealer
Yes
Employees Worked With
Norris Timmons
January 01, 2025

Felt Sam tried to intimidate me into buying wipers so my car would pass inspection. Told me if I didn't buy they would have to put a rejection sticker on my car, would have to come back after I replaced th More

by R9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Buying experience was good but took a long time and having to watch the “Warranty animation film” was very annoying when we kept saying we were not interested. More

by bmcauliffe2
Recommend Dealer
Yes
Employees Worked With
Tracy Meador
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