Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sales side is fine. Service side is questionable. During my last service appointment both service writers that I interacted with recommended a service that my owner's m Service side is questionable. During my last service appointment both service writers that I interacted with recommended a service that my owner's manual stated was not recommended ever for this particular car. I had an experience in 1999 or 2000 that was very similar. I had a 1993 excel that kept jumping out of gear (4 speed manual transmission) while driving down the road. The service writer in that case recommended an engine tuneup, saying that the tuneup would help the engine and transmission work better together probably eliminating my problem. I turned down that service, sold the car, and purchased another elsewhere. In 2019 I purchased my 2020 Elantra, hoping I would not have the same kind of problem. I guess it's a systemic problem at this dealership. I have purchased my last car from this dealership. More

I had a wonderful experience at Southern Team! Everyone was so experienced and helpful! Thank you! Everyone was so experienced and helpful! Thank you! More

Pleasant. They changed the brake fluid that was needed after the multipoint check showed it needed it. They changed the brake fluid that was needed after the multipoint check showed it needed it. More

It’s the only place I take my vehicle for service. The Staff is great!! The Staff is great!! More

They are a great dealership to deal with. Very good & professional. Dustin, Juan & Morris are all top notch. Thank you Very good & professional. Dustin, Juan & Morris are all top notch. Thank you More

I was completely satisfied with the whole environment of the service area on the day that I left my car. I was told the parts had to be ordered and my car was not safe to drive. I asked about a rental and t the service area on the day that I left my car. I was told the parts had to be ordered and my car was not safe to drive. I asked about a rental and the nice young man (sorry, I'm horrible with names,) offered me one, free of charge. That was amazing. I appreciate the kindness so much. When I explained that the repair cost was going to really hurt me, he was able to even help me with that. The only thing that has me upset is the fact that I am required to write 15 word minimum. Obviously I don't have a problem with the number. But I do have a problem being forced to do anything. Don't tell me I 'have' to do something. I'm not in a concentration camp. More

My car was scheduled to have the phantom touches and the touch screen fixed. The dealership found other issues that I agreed to have fixed. However, when I came to pickup my car the phantom screen issues an touch screen fixed. The dealership found other issues that I agreed to have fixed. However, when I came to pickup my car the phantom screen issues and the touch screen not working was not fixed. That was the main reason that I brought my car to the dealership. More

Excellent staff, courteous, not pushy, good instructions on how to use features of the vehicle on how to use features of the vehicle More

The front desk was very pleasant but I was quoted 1 1/2 hrs and was there over 3 hrs and was there over 3 More

Everyone I encountered was pleasant, helpful, and I did not feel pressured during the process. Every question I had was answered and if they did not know they were honest enough to say that and seek out th not feel pressured during the process. Every question I had was answered and if they did not know they were honest enough to say that and seek out the proper response. More