Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

The customer service was superior and it's a very nice place! They our did themselves with this one! place! They our did themselves with this one! More

The employees were helpful and nice. I was pleased with the amount of time to complete my service. I was pleased with the amount of time to complete my service. More

I trust them and appreciate the respectful way I am treated. I also trust Brent Conner as he is a great representative of your dealership. treated. I also trust Brent Conner as he is a great representative of your dealership. More

Very pleased with the whole experience. Everyone was super nice and I likes how you're kept up to date on the progress of your repair. Everyone was super nice and I likes how you're kept up to date on the progress of your repair. More

The Best Dealership in this area of Virginia . . hands down .. from their Sales, to their Service !! . hands down .. from their Sales, to their Service !! More

There service people are very nice, helpful and service is completed on time. Nice lounge to sit in and have good coffee while waiting. is completed on time. Nice lounge to sit in and have good coffee while waiting. More

As soon as you leave the dealership there is no further concern for customer service. Unable to stand by the product for even 30 days. Having issues with electronic system in brand new Atlas less than 3 we concern for customer service. Unable to stand by the product for even 30 days. Having issues with electronic system in brand new Atlas less than 3 weeks old and you're simply sent to the back of the line for a service appointment that is backed up for two months. Will never do business with this dealership again. More

Great dealership,this is the 3rd new car I've bought from them and it has always been a great experience. If I get in the market for another car this is where I'll go. them and it has always been a great experience. If I get in the market for another car this is where I'll go. More

The dealership has been very nice and helpful. However, this is my second time bringing my car to the shop for the same issue. My lower infotainment screen was pushing its own buttons. 6 days afte However, this is my second time bringing my car to the shop for the same issue. My lower infotainment screen was pushing its own buttons. 6 days after purchasing the 2024 Outback, I started experiencing the issue. Upon the initial startup of the day, it would push its own buttons - change the vent selection, cut the air on/off, cut A/c on/off. When driving during this issue, it would quickly bounce around random selections - multiples per second. I reached out to Kevin within the dealership, with videos to show the first times it happened. He advised reached out to Service and showed them. When I took it into service, I showed my own video of what happened. The technician didn't "experience" the issue when they had it for the appointment, but they did a system update that may fix the issue. The issue stopped for 4 days. This was the second trip back for the same issue. I've had a Subaru rental for 6 days. I left my car for the technician to experience, because I didn't want to bring the car back home until it was fixed. After a couple days of the technician not experiencing the issue again, I was able to send a link of my video of the issue to Service (Mike.) The video was over a minute long and when he showed the technician, he said the screen would need to be changed. Thankfully, it was delivered overnight and could be fixed the next day. So although I'm very pleased with the dealership itself, it stinks that it's been over a month to get this fixed. More

So convenient to our home. ..beautiful facility...lots of helpful people.....Quick service....great rep who took my order and followed through to the finish. ..beautiful facility...lots of helpful people.....Quick service....great rep who took my order and followed through to the finish. More