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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,330 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,330 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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June 21, 2024
Car needed inspection and apparently an oil change. The last couple times that I have taken my car, they have told me I needed brake pads. My husband took the car this time and he asked them to check t The last couple times that I have taken my car, they have told me I needed brake pads. My husband took the car this time and he asked them to check the pads and was told that they were near new condition. I do not like to be told one thing and then have my husband be told something completely different. Just be honest to your customers if the item(s) are truly needed. More
by K.BOOZE8588
Verified Customer
June 21, 2024
Fast friendly service! I appreciate the attentiveness. I had asked for estimates and they were sent right to me. The girl that helped me was super friendly and answered all I appreciate the attentiveness. I had asked for estimates and they were sent right to me. The girl that helped me was super friendly and answered all of my questions. Thanks yall More
by ROB.CLARK713
Employees Worked With
June 21, 2024
The service was great and the people are very knowledgeable, friendly and helpful. In and out in a timely manner knowledgeable, friendly and helpful. In and out in a timely manner More
by ANNIEW6
Employees Worked With
June 21, 2024
Very friendly. Had bad oil leak. Got me in the next day and got the problem fixed. Service advisor was terrific Had bad oil leak. Got me in the next day and got the problem fixed. Service advisor was terrific More
by DORRY.BRAGG
Employees Worked With
June 20, 2024
The Service Center has always provided excellent service for our Subarus. The staff are courteous and professional. for our Subarus. The staff are courteous and professional. More
by KYM.WIEDERHOLT
Employees Worked With
June 20, 2024
Very efficient, all reps very clear about what needed to be done to repair my car, clean waiting area. be done to repair my car, clean waiting area. More
by BSMITHLAWSON
June 20, 2024
I'm very upset with our last visit. I dont think it's fair that the gas was not put back in our car after a worker drove it home to try to see if the car acted.up. I understand he was t I dont think it's fair that the gas was not put back in our car after a worker drove it home to try to see if the car acted.up. I understand he was trying to see what needed fixed, but when our car was returned on empty, it had like 5 miles til empty. I feel gas should had been replaced! I'm very upset with thos issue. My dad is a mechanic, he said where he works they would never treat their customers this way! I really need to talk to head manager. Sincerely Melinda Doss More
by momblessed4xs
Employees Worked With
June 20, 2024
Dependable, neat, clean. Very nice people. I had requested one particular repair on quarter panel on passenger back side which I was to pay for, but wasn't done when I picked Very nice people. I had requested one particular repair on quarter panel on passenger back side which I was to pay for, but wasn't done when I picked up car. Did tell personnel in office which came out to take look. Thanks. More
by Dodgers fan
Employees Worked With
Tyler
June 20, 2024
Always friendly and great customer service. My friend fell in love with my car and bought one and she has has hers serviced there as well. My friend fell in love with my car and bought one and she has has hers serviced there as well. More
by Dponthehill
Employees Worked With
I am not sure
