Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

I have had an issue with my sunroof and wind noise and have been to this dealership four times. The first time I was informed that a seal had been replaced and on my way home I heard the wind noises again have been to this dealership four times. The first time I was informed that a seal had been replaced and on my way home I heard the wind noises again but this time in the back instead of the front. I returned the car for subsequent service, which did not fix the issue. On my last visit, I was informed by Mark that the technician had popped the seal back in place and that this is an overall issue with the ascent that I am facing. I talked to the service manager, Eric, Horn, and he agreed with me that the seal is soft in a couple of places. He and I both took pictures of the seal and the problem areas. Eric said that he would contact the field service manager to see if the seal could be replaced again. Eric told me that he would call me within a day or two and it has since been a week without any call. I am planning to call the field service manager today. More

Everyone is so nice and knowledgeable! Love dealing with the dealership! You take good care of me and my car! Love my Hundai Love dealing with the dealership! You take good care of me and my car! Love my Hundai More

Quick and excellent service. Highly recommend Southern Team as a dealership and a service center. Highly recommend Southern Team as a dealership and a service center. More

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I bought a new car. Did not have service done on the car. This is like the 3rd survey I’ve received the first 1 I didn’t mind but would rather not do more Did not have service done on the car. This is like the 3rd survey I’ve received the first 1 I didn’t mind but would rather not do more More

Best dealership all around Troy and his team had me in and out in not time. Always excellent service. Special thanks to Troy for seeing me as a walk-in. and out in not time. Always excellent service. Special thanks to Troy for seeing me as a walk-in. More

Service was good it just took a while Had to wait longer than expected Thanks than expected Thanks More

Courteous and professional. They take your car right when you pull up and my car always looks better than it did when dropped it off. ☺️ They take your car right when you pull up and my car always looks better than it did when dropped it off. ☺️ More

All of the staff I had the pleasure of working with went above and beyond while my vehicle was in for service. Harold was very kind and welcoming during write up. Joseph Mauck in the parts department as we above and beyond while my vehicle was in for service. Harold was very kind and welcoming during write up. Joseph Mauck in the parts department as well as Brad were most helpful in helping me to decide which tire would be the best fit. The information I received in the video from my technician, AJ, was very thorough. Danielle was very professional when I picked up. I will definitely be bringing my vehicle back to Southern Team! More

Customer service was slow. I did not feel confident or satisfied with responses to questions. I did not feel confident or satisfied with responses to questions. More