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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,641 Reviews
Call Service Center (540) 362-4800

5,641 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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June 15, 2024

It’s always Clean and super convenient to my home and work. Appointments are done in a very timely matter More

by KBCBASMI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
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June 15, 2024

Awesome service. Mike Kazee is the man. Great service, great people. Great experience with everyone More

by Braddmcfarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

The Oil change was done very quickly and on time. Service advisor was very pleasant. More

by SWAYNEDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

The prices are higher than other places, but the convenience, friendly staff and knowing the service was done to factory specs make it worth it. More

by williambond6033
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horatio Delgores....... the best.
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June 14, 2024

Good service and good people to deal with. I would recommend you all to anyone More

by JOYCIECOLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Parker
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Jun 14, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2024

Being new to the state, Southern took care of all our needs. The time for service was quick and satisfactory!! More

by laurentharp80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
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June 14, 2024

Great customer service. Love the waiting room. Very helpful with all my needs while I was there. More

by ICPI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

Great customer service. Didn't have to wait to get my car in and they had finished it at perfect timing. More

by BUTTERFLYANGEL4U2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

Easy check in and easy informative check out always. Because of the 15 word minimum I will never do another survey More

by PICKLEDPENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback!

June 14, 2024

300 miles on the odometer and for a check engine light. Once the Roanoke dealer understood we purchased elsewhere, we were toast. We got a rollback and transported a brand new Jetta GLI to Charlottesville More

by IAN.YEATON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Munsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Ian. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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