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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,639 Reviews

5,639 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 27, 2024

Great service very friendly good price clean wait area good snacks and drinks nice teamp is wait area More

by SG1254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Always easy to work with, never had any problems, wait area is good, and usually they are very good on wait time. Never felt pushed to do something I did not feel needed doing. They advise what is avail More

by PICKURELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Great place to buy a new car and have it serviced. Would highly recommend this dealership More

by l_forbes62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
May 27, 2024

I really enjoy the kindness of the employees, and the time of service. Honesty of employees in fixing my vehicle. More

by momblessed4xs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
May 27, 2024

Amazing staff! Amazing smiles! Fantastic and HONEST service! I’ll ALWAYS buy my cars here…and it’s an hour away! Customer service is what it’s all about.; from the More

by megmason63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
May 27, 2024

I like the new service center. Danielle answered all the questions I had. But the gentleman that I first spoke to? I did not care for him when I told him I did not have an appoi More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Poor communication was promised paperwork that I never received. Called back was initially asked to return and pick it up , I had already been there 2.5 hrs for oil change, so I was then promised paperwor More

by FRANPRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Always very good customer service and a very comfortable and inviting environment. I never mind waiting for service. Have to admit I do get a little concerned about all of the extra services that are deem More

by EM-RGHARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

You are fortunate to have Melissa on the team. She has outstanding customer service skills and is consistently professional. Someone with her superior talent should be in a position of greater exp More

by JAMCQUAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Staff were polite and everything was handled in a timely manner. Would recommend to a friend. More

by KN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk 5/5
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