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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,584 Reviews

5,584 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 06, 2023

Friendly, helpful, service is done on a timely basis. The fact that we have bought 5 cars here should say a lot. More

by Csbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 06, 2023

Came in for routine old change. The next morning, I found oil under my car on garage floor. Had to return to dealership next day(WHICH MADE ME LATE FOR WORK) . The cap was not tight More

by US4INVA
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"US4INVA" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 05, 2023

Tell you what mang. Southern Team will put out you in a C A R! Stopped by a couple weeks back... Justin and Mel got me in some brand new wheels, and I mean easy! Don't b More

by blixx1979
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs, Justin
Sep 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 05, 2023

It was a no pressure experience which is what we look for when purchasing a vehicle. More

by BRUGGEMANNKJ
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 05, 2023

The sales and finance team were really great! Enjoyed the drink and coffee machine during our visit. More

by LORIHUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lawson
Sep 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 05, 2023

Efficient. Friendly. Nice waiting area. Keeps one informed if problems come up.. Washed car. Has shuttle if requested. More

by LAVONNAHARLESS197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 05, 2023

Took a long time which is ok. My problem is my car was returned with oil and grease on my hood and interior door panel. Worse is my door panel and trim along bottom of car was scu More

by Riverviewpropertiesva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
Sep 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 05, 2023

I went it for a recall on my Hyundai. I was told it would be an hour, I also didn't know my inspection was due. They did that also. I was in and out under an hour. Great service and extre More

by MY4GIRLS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again, Robin!

September 04, 2023

Always friendly! Takes pride in their work. Highly recommended for outstanding customer service and satisfaction More

by DKLOFT49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 03, 2023

Replacing bulb for break light did not fix problem, Light works on and off. Could be a short in wiring? More

by BKTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Please feel free to visit us so our technicians can look into this further.

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