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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,443 Reviews

5,446 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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July 25, 2023

The Collision Center repaired my car as I expected. The only criticism I have is that it took a long time to get an appointment. But I expect that was due to the labor shortage that is affecting ever More

by RICHAMYLOU57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Sherry
Jul 26, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

July 25, 2023

I have never had a bad experience with the service department since bought my 2018 Sentra there. More

by WMIESEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 25, 2023

Did the best they could. Subaru had a part out of stock for over 2 months, which should NEVER happen, and the dealership could do nothing about it. Everyone I dealt with at More

by THECOUNT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to provide us with this feedback.

July 25, 2023

Very efficient, knowledgable, helpful. My first service appointment went smoothly and loved that they washed my vehicle. Everyone is always friebdly. More

by tmpacp12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 25, 2023

The service was awesome I would recommend it to anyone could not ask for better service More

by SVGUERRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 25, 2023

I cannot sing the praises of Mike White enough as he goes above and beyond when I call and need service on our Murano or Rogue which is not much. I have dealt with Southern Team (Fist Team) since 1993 and h More

by dfckeffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

July 25, 2023

Sam was very helpful and attentive. He informed me throughout the service and was great to deal with ! More

by THOMAST316118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 24, 2023

Awesome service, they make you feel your service is very important! And the coffee is great More

by JVLAWSON1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Johnson
Jul 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 24, 2023

This was my second experience with the service department. Both times it was over three hours waiting. An oil change, inspection and tire rotation with an appointment shouldn't take that long the More

by CCHEIMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"CCHEIMEL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 24, 2023

Mr Woody is fabulous at what he does and he really takes care of everyone who walks through the door More

by cyndy.egenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Jul 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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