Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,329 Reviews

5,329 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
April 26, 2023

Was given the wrong odometer reading for my next oil change I came in with 186800miles and I got a sticker for my next oil change at7952 miles More

by PETEWURSTER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

Apr 28, 2023 -

PETEWURSTER63 responded

P

Apr 28, 2023 -

PETEWURSTER63 responded

Petewurster63@gmail.com

April 26, 2023

Melissa was a joy to work with. She listened to my concerns, treated me fairly, was efficient and courteous, and was nice to my dog Suzy. More

by MURRAYR64
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2023

Sales person, Tony, was knowledgeable and very professional. His approach was low pressure which I appreciated More

by michael.poldiak
Recommend Dealer
Yes
Employees Worked With
Anthony Reynolds
Apr 25, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2023

Service was quick, efficient, detailed and polite. I will recommend your services to others anytime. More

by MAMAPARKER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
Apr 25, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 25, 2023

Substandard services provided. My tire rotation resulted in a rough vibration in my tires that was not there prior to being serviced. Told my fog lights would need replacing. I had More

by BRANDYTINSLEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Brandy. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 22, 2023

Everyone was kinda and polite and very helpful when I needed help with something, thanks More

by Addafruit.02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 22, 2023

The service center did great. They fixed my truck up so I could trade it in on another. So now I have a new truck they can continue to service in the coming years, More

by DSHERR60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horatio Deregos
Apr 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 22, 2023

Great customer service and fast service. I enjoy working with this dealership and always receive the best service. More

by CINDY.CUNDIFF620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
Apr 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 21, 2023

team is always professional, I dont look at prices when I get good service, Eric Horne is why I come to the dealership, view history of my 2014 Impreza and see why. Thanks More

by PGOTKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
Apr 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 21, 2023

The employees are fantastic. Very informative and patient. I will continue to buy my cars from southern team and bring my vehicles for service. More

by Tiffany R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Roy and John Barton
Apr 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

...
378
...